Strategic Credit & Collections Analyst

Hireright,-LL

Nashville (TN)

On-site

USD 60,000 - 78,000

Full time

5 days ago
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Benefits offered by this job

Medical
Dental
Vision
Paid Life/AD&D Insurance
Voluntary Life Insurance
Short & Long Term Disability
Flexible Spending Accounts
401K
Generous Vacation and Sick Program
10 Paid Holidays
Education Assistance Program
Business Casual Attire
Generous Referral Program
Employee Discounts and Rewards

Job summary

HireRight in Nashville, TN is seeking a Credit & Collections Analyst to support the Accounts Receivable function, handling disputes and customer service while driving timely collections. You will manage a portfolio, analyze issues, collaborate with internal teams, and document actions in Salesforce.

A high level of organization, clear communication, and the ability to work independently in a fast-paced, multinational environment are essential.

Qualifications

  • High school diploma or equivalent required.
  • College degree preferred.
  • Strong written and verbal communication.
  • Highly organized with excellent follow-up skills.
  • Ability to work independently in a fast-paced environment.

Responsibilities

  • Perform debt collection activities across HireRight entities by calls and email.
  • Manage a portfolio of accounts and monitor timely recovery per policy.
  • Analyze issues and determine root causes; build relationships with stakeholders.
  • Provide timely updates on account status and handle inquiries.
  • Document actions in the CRM and reconcile balances.
  • Prioritize tasks to reduce past-due balances.

Skills

Communication skills
Detail-oriented
Analytical thinking
Ability to work independently
Customer service

Education

High school diploma or equivalent
College degree preferred

Tools

Salesforce
Microsoft Excel

Job description

HireRight in Nashville, TN is seeking a Credit & Collections Analyst to support the Accounts Receivable function, handling disputes and customer service while driving timely collections. You will manage a portfolio, analyze issues, collaborate with internal teams, and document actions in Salesforce.

A high level of organization, clear communication, and the ability to work independently in a fast-paced, multinational environment are essential.

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