Strategic Creative Operations Lead

UNAVAILABLE; City of White Plains (NY); Hybrid; USD 76,000 - 126,000; Full time

Benefits offered by this job

Medical benefits

401k Plan

Wellness Program

Hybrid work environment

Paid parental leave

Job summary

Danone North America Medical Nutrition seeks a seasoned Creative Operations leader to build and manage the operational infrastructure for the marketing organization. You will own workflows, tools, processes, and governance to ensure on-brand, timely, and budget-aligned creative work across brands.

Responsibilities include end-to-end intake, prioritization, capacity planning, and optimization of internal and external resources.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, Design or related.
• 5–8+ years in Creative Operations, Marketing Operations, Project Management, or Production Management.
• 2–4 years of people leadership experience.
• Experience supporting in-house creative teams or agencies.
• Strong understanding of creative development and production processes.
• Expertise with project management platforms and workflow tools.
• Advanced analytical and organizational skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Lead end-to-end creative intake, prioritization, scheduling, and delivery processes.
• Establish criteria for evaluating requests based on priority, value, urgency, effort and capacity.
• Develop/manage project timelines and ensure on-time delivery within scope.
• Standardize briefs, workflows, approvals, and handoffs.
• Manage competing priorities and optimize resource allocation across teams.
• Forecast creative demand and capacity across brands, agencies and freelancers.
• Design and improve end-to-end creative workflows and governance.
• Travel to Danone offices as needed and support hybrid work setup.

Skills

Creative Ops

Project Mgmt

Leadership

Stakeholder Mgmt

Analytics

Communication

Education

Bachelor’s degree in Marketing/Business/Design

5–8+ years in Creative/Marketing Ops

Tools

DAM platforms

PM platforms & workflow tools

Job description

Danone North America Medical Nutrition seeks a seasoned Creative Operations leader to build and manage the operational infrastructure for the marketing organization. You will own workflows, tools, processes, and governance to ensure on-brand, timely, and budget-aligned creative work across brands.

Responsibilities include end-to-end intake, prioritization, capacity planning, and optimization of internal and external resources.