Creative Operations Lead: Efficient Workflow & Delivery

Danone; City of White Plains (NY); Hybrid; USD 76,000 - 126,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription Drug Coverage

401k Plan

Wellness Program

Life Insurance

Tuition Reimbursement

Flexible Time Off

Paid Parental Bonding Leave

Job summary

Danone North America Medical Nutrition seeks a seasoned Creative Operations leader to build and manage the workflows, systems, tools, and governance for scalable, on-brand creative delivery. You will prioritize work, resource plan, and govern projects from intake to final delivery.

The role requires 5–8+ years in Creative/Marketing Operations, with 2–4 years of leadership experience, and strong PM tool knowledge. Hybrid work environment with travel to Danone offices as needed.

Qualifications

• A Bachelor's degree in Marketing, Business, Communications, Design, or related.
• 5–8+ years in Creative/Marketing Operations, Project or Production Management.
• 2–4 years of people leadership experience.
• Experience supporting in-house creative teams or agencies.
• Strong understanding of creative development and production processes.
• Expertise with project management platforms and workflow tools.
• Advanced analytical and organizational skills, with excellent communication.

Responsibilities

• Lead end-to-end creative intake, prioritization, scheduling, and delivery processes.
• Establish criteria for evaluating requests based on priority, value, urgency, effort, and capacity.
• Develop and manage project timelines to ensure on-time, in-scope delivery.
• Create standardized briefs, workflows, approvals, and handoffs.
• Forecast demand and allocate internal and external creative resources.
• Identify bottlenecks and implement scalable operational solutions.

Skills

Project management

Stakeholder management

Analytical skills

Organizational skills

Leadership

Education

Bachelor’s degree in Marketing, Business, Communications, Design, or related

Tools

PM platforms

DAM platforms

Job description

Danone North America Medical Nutrition seeks a seasoned Creative Operations leader to build and manage the workflows, systems, tools, and governance for scalable, on-brand creative delivery. You will prioritize work, resource plan, and govern projects from intake to final delivery.

The role requires 5–8+ years in Creative/Marketing Operations, with 2–4 years of leadership experience, and strong PM tool knowledge. Hybrid work environment with travel to Danone offices as needed.