Strategic CRE Account Manager: Growth & Partnerships

Henry; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision coverage

401(k)

In-office meals (lunch & dinner)

Monthly gym stipend

Clear growth trajectory

Job summary

Henry, a fast-growing AI-native proptech company, helps commercial real estate brokers generate deal materials—from pitch decks to BOVs—by blending generative AI with data integrations. The team works with top brokerages worldwide.

The Associate on our Account Management team owns a book of CRE broker accounts from onboarding through renewal. You’ll think like a consultant, build trusted relationships, and drive adoption and expansion of Henry’s product inside customers’ workflows.

Qualifications

• 1–3 years of experience in customer success or account management or related client-facing role with ownership.
• Exceptional relationship builder who enjoys long-term relationships.
• Consultative thinker who turns ambiguous problems into clear solutions.
• Creative problem solver who can improvise when needed.

Responsibilities

• Own a high-volume book of CRE broker accounts from onboarding to renewal.
• Understand each customer’s business, workflows, team structure, priorities, and definition of success.
• Drive adoption by embedding Henry into the workflows that matter to each account.
• Identify and pursue expansion opportunities across new teams, users, and use cases.
• Lead renewal conversations with a clear understanding of Henry’s value.
• Stay close to usage and customer behavior to identify risks and opportunities early.

Skills

Relationship building

Consultative thinking

Creative problem solving

High ownership

Proactive by default

Commercially minded

Strong communication

Organized

Job description

Henry, a fast-growing AI-native proptech company, helps commercial real estate brokers generate deal materials—from pitch decks to BOVs—by blending generative AI with data integrations. The team works with top brokerages worldwide.

The Associate on our Account Management team owns a book of CRE broker accounts from onboarding through renewal. You’ll think like a consultant, build trusted relationships, and drive adoption and expansion of Henry’s product inside customers’ workflows.