Strategic CPTO Communications Lead

Twilio; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Twilio, a remote-first company, seeks an Executive Communications Director to partner with the Chief Product & Technology Officer. You will craft strategic messaging, lead internal and external communications, and elevate the CPTO’s voice across investors, press, customers, analysts, and employees.

This role sits in Corporate Communications, shaping Twilio’s innovation story and supporting R&D leadership.

Responsibilities

• Iterate and execute an annual executive communications strategy and plan that positions the CPTO as the transformative leader behind Twilio’s innovation story.
• Take the pen on all content from Twilio’s CPTO including keynotes, internal presentations, blogs, press and social media.
• Partner with PMM and CorpComms on impactful, forward-thinking communications that tell Twilio’s innovation story from various R&D leaders
• Propose opportunities and concepts for thought leadership to elevate Twilio’s R&D leadership’s visibility in the market
• Develop content to represent R&D at quarterly Company All Hands meetings and other key internal companywide meetings
• Drive communications for ongoing change management initiatives within the R&D function
• Develop content for R&D function-level communications and events that supports Twilio’s Builder culture.
• Build and maintain relationships with key partners to inform CPTO communications strategy including Twilio’s Management Team, R&D Leadership, Corporate Communications, Product Marketing, and more.

Job description

Twilio, a remote-first company, seeks an Executive Communications Director to partner with the Chief Product & Technology Officer. You will craft strategic messaging, lead internal and external communications, and elevate the CPTO’s voice across investors, press, customers, analysts, and employees.

This role sits in Corporate Communications, shaping Twilio’s innovation story and supporting R&D leadership.