Strategic Corporate Accounts Manager

Bay Alarm Company; Gardena (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Bay Alarm Company in Gardena, CA is seeking a sales/customer service professional focused on corporate accounts. The role emphasizes building relationships, service quality, and retention of corporate clients.

You will support Corporate Account Sales Representatives, manage daily activity, schedule appointments, and handle account changes while meeting quotas and ensuring customer satisfaction.

Qualifications

• 1-2 years experience in sales or customer service required.
• High school diploma or equivalent required.
• 1-2 years post-high school education preferred.
• Effective sales, customer service, and communication skills required.
• Superior organizational and follow up skills required.
• Ability to work independently and to be resourceful and creative required.
• Miscellaneous office skills required.
• Typing 35-40wpm required.
• Learn and become competent using internal relational data base and contact data base computer software programs.
• Intermediate word processing and basic spreadsheet competence required.
• Valid driver's license and a clean driving record required.

Responsibilities

• Proactively establish and maintain working relationships with all corporate account customers.
• Communicate effectively with other members of the Corporate Accounts staff. Document daily activity and customer relations calls.
• Schedule and attend appointments for corporate account alterations/additions, conversions, rate increases, upgrades, cancellations and renewals as required.
• Process corporate account alterations, additions, conversions, rate increases, upgrades and renewals as required.
• Meet with customer and review all pertinent information in order to resolve concerns, discrepancies or questions in a manner agreeable to the company and the customer.
• Make contact with discontinuing customers in order to maintain account or sign new account with new tenants/owners.
• All other miscellaneous responsibilities and other duties as assigned.

Skills

Sales experience

Customer service

Communication skills

Typing 35-40 wpm

Organizational skills

Driver's license

Education

High school diploma or equivalent

High school diploma

Tools

CRM/database software

Microsoft Excel

Job description

Bay Alarm Company in Gardena, CA is seeking a sales/customer service professional focused on corporate accounts. The role emphasizes building relationships, service quality, and retention of corporate clients.

You will support Corporate Account Sales Representatives, manage daily activity, schedule appointments, and handle account changes while meeting quotas and ensuring customer satisfaction.