Strategic Conference Housing & Events Manager

The California State University; San Jose (CA); On-site; USD 47,000 - 68,000; Full time

Job summary

San José State University seeks a Conference and Administrative Services Coordinator to support the Conference Housing Program, serving 5,000–7,500 guests annually. The role supervises student staff, manages mailroom operations on and off campus, and coordinates space reservations.

Under general supervision, you will handle contracts, crisis response, budgets, and reporting, including after-hours coverage during peak season.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Experience supervising student staff.
• Experience coordinating conference housing operations.
• Strong customer service capabilities.
• Ability to manage budgets and reporting.

Responsibilities

• Coordinate day-to-day operations of the Conference Housing Program.
• Negotiate contracts and schedules for guest rooms and conference spaces.
• Provide crisis intervention and referrals when needed.
• Develop logistics, resources, and budgets for contracted services.
• Supervise student staff and conference assistants.
• Manage campus mailroom mail system and mail delivery.
• Oversee overnight guest housing reservations.
• Coordinate conference room usage with campus departments.
• Respond to emergencies and maintain confidentiality.

Skills

Customer service

Communication skills

Crisis intervention

Budget management

Leadership

Policy interpretation

Education

Bachelor's degree or related field

Tools

Word processing

Spreadsheets

Database management

Internet

Job description

San José State University seeks a Conference and Administrative Services Coordinator to support the Conference Housing Program, serving 5,000–7,500 guests annually. The role supervises student staff, manages mailroom operations on and off campus, and coordinates space reservations.

Under general supervision, you will handle contracts, crisis response, budgets, and reporting, including after-hours coverage during peak season.