Strategic Communications Specialist, Federal Programs

NetImpact Strategies Inc.; United States; Hybrid; USD 88,000 - 115,000; Full time

Job summary

NetImpact Strategies is seeking a Mid-Level Communications Specialist to support federal client initiatives. The role emphasizes clear messaging, stakeholder engagement, and organizational change management to drive mission-critical transformations.

On-site 3 days a week near Scott AFB, IL, with a focus on storytelling, content development, and cross-functional collaboration with OCM, design, and client teams. 50-mile residency required for eligibility.

Qualifications

• Bachelor's degree in Communications, Business, Public Relations, Marketing, Journalism, or a related field.
• Federal consulting experience.
• 3–6 years in communications, public relations, or related fields with a track record of leading initiatives.
• Strong writing, editing, and verbal communication skills.
• Ability to translate complex or technical information into clear messaging.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel).
• Ability to work independently and collaboratively in a fast-paced environment.
• Understanding of OCM theories and models (Prosci, ADKAR, Kotter's 8-step, Lewin).
• U.S. Citizenship.
• Must reside within 50 miles of Scott AFB, IL.
• Eligible for Secret Clearance.

Responsibilities

• Serve as a key representative, aligning with organizational priorities through effective communication and relationship management to ensure superior service delivery and positive customer connection.
• Understand client needs and preferences, addressing concerns promptly to enhance customer experience and expand service offerings.
• Develop compelling storytelling and editorial direction for communication artifacts ensuring consistency in messaging.
• Use visual storytelling techniques to communicate complex changes in an accessible way, helping stakeholders adopt new processes and transition smoothly to the future state.
• Craft and refine messages to align with the organization's brand and strategic goals, ensuring communications are clear, concise, and engaging for stakeholders.
• Collaborate with OCM specialists, graphic designers, and the client to create content that aligns with OCM assessments and stakeholder management insights.
• Supervise the design and creation of graphics, digital media, and visual content for change effort communications across formats (briefings, newsletters, flyers, posters, etc.).
• Develop and implement social media strategies for clients to increase engagement and reach among stakeholders, coordinating with web designers and content creators.
• Monitor social media trends, respond to stakeholder inquiries, and ensure consistent messaging across all digital channels.
• Lead refinement of a seamless customer experience across communication touchpoints such as conferences, briefings, and social media.
• Ensure all materials adhere to copyright, brand guidelines, and organizational values.
• Develop comprehensive communication strategies and engagement plans to support the client program.
• Define clear communication goals and KPIs to measure effectiveness.
• Track and analyze communication using metrics like reach, engagement, and sentiment to adjust strategies.
• Work closely with program offices, graphic designers, and other teams for consistent messaging across channels.

Skills

Stakeholder engagement

Storytelling

Editing

Verbal communication

OCM knowledge

Education

Bachelor's degree

Tools

Microsoft Office

Job description

NetImpact Strategies is seeking a Mid-Level Communications Specialist to support federal client initiatives. The role emphasizes clear messaging, stakeholder engagement, and organizational change management to drive mission-critical transformations.

On-site 3 days a week near Scott AFB, IL, with a focus on storytelling, content development, and cross-functional collaboration with OCM, design, and client teams. 50-mile residency required for eligibility.