Mid-Level Communications Specialist

NetImpact Strategies Inc.; Shiloh (IL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical, dental, & vision insurance

401(k) plan with immediate vesting

Generous Paid Time Off policy

Tuition reimbursement and training programs

Pet Insurance

Job summary

NetImpact Strategies Inc. is seeking a Mid-Level Communications Specialist to enhance strategic communications for a federal client. The ideal candidate will possess strong experience in communications planning and stakeholder engagement, alongside organizational change management expertise. This position requires on-site presence three days a week near Scott AFB, IL, ensuring effective messaging across all stakeholders.

With qualifications including a Bachelor’s degree, extensive communication experience, and a passion for clear messaging, the role provides a supportive and collaborative environment.

Qualifications

• 3-6 years of experience in communications or public relations.
• Ability to translate complex information into clear messaging.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Serve as a key representative aligning with organizational priorities.
• Craft compelling messaging ensuring clarity and engagement.
• Monitor social media trends and ensure consistent messaging.

Skills

Strong writing and editing

Stakeholder engagement

Communications planning

Organizational change management

Education

Bachelor’s degree in Communications or related field

Tools

Microsoft Office Suite

Job description

Job Description

NetImpact Strategies is seeking a Communications Specialist (Mid-Level) to join our team. This role supports strategic communications initiatives for a federal client, ensuring clear, consistent, and effective messaging across stakeholders. The ideal candidate will bring experience in communications planning, stakeholder engagement, and organizational change management (OCM) to support mission‑critical transformation efforts.

Location: Candidates must reside within a 50‑mile radius of Scott Air Force Base (Scott AFB), IL, and be available on‑site three days a week for recurring meetings.

Responsibilities

• Serve as a key representative, aligning with organizational priorities through effective communication and relationship management to ensure superior service delivery and positive customer connection
• Understand client needs and preferences, addressing concerns promptly to enhance customer experience and expand service offerings
• Develop compelling storytelling and editorial direction for communication artifacts ensuring consistency in messaging
• Use visual storytelling techniques to communicate complex changes in an accessible way, helping stakeholders adopt new processes and transition smoothly to the future state
• Craft and refine messages to align with the organization’s brand and strategic goals, ensuring communications are clear, concise, and engaging for stakeholders
• Collaborate with OCM specialists, graphic designers, and the client to create content that aligns with OCM assessments and stakeholder management insights
• Supervise the design and creation of graphics, digital media, and visual content for change effort communications across a diversity of formats (e.g., briefings, newsletters, flyers, posters, fact sheets, websites, social media, news and announcements, trifolds, and branding materials)
• Develop and implement social media strategies for clients to increase engagement and reach among stakeholders, coordinating with web designers, and content creators
• Monitor social media trends, respond to stakeholder inquiries, and ensure consistent messaging across all digital communication channels
• Leads the refinement of a seamless customer experience across all communication touchpoints, such as conference content, briefings, and social media
• Ensure all communication materials adhere to copyright regulations, brand guidelines, and organizational values
• Develop comprehensive communication strategies and engagement plans to support the client program
• Define clear communication goals and key performance indicators (KPIs) to measure the effectiveness of communication efforts
• Track and analyze communication effectiveness using metrics such as audience reach, engagement, and sentiment analysis to inform adjustments to strategies and tactics
• Work closely with program offices, graphic designers, and other communication teams to ensure consistent and coordinated messaging across all communication channels

Qualifications

Required Qualifications

• Bachelor’s degree in Communications, Business, Public Relations, Marketing, Journalism, or a related field
• Federal Consulting Experience
• At least 3-6 years of experience in communications, public relations, or related fields, with a strong track record of leading communication initiatives
• Strong writing, editing, and verbal communication skills
• Ability to translate complex or technical information into clear, concise messaging
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
• Ability to work both independently and collaboratively in a fast‑paced environment
• Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model)
• U.S. Citizenship
• Must reside within 50 miles of Scott AFB, IL
• Eligible for Secret Clearance

Preferred Qualifications

• Advanced certification in Communications, Public Relations, or equivalent fields is a plus
• Additional certifications in leadership or strategic communication are advantageous
• Expertise in visual storytelling, graphic design, and the creation of digital media
• Advanced proficiency in communication tools, social media platforms, and content management systems
• Experience with digital communications tools (e.g., SharePoint, web content platforms, email marketing tools)

Benefits

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

Accessibility Note

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non‑discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact [e-mail].