Mid-Level Communications Specialist

NetImpact Strategies Inc.; United States; Hybride; USD 88 000 - 115 000; Plein temps

Résumé du poste

NetImpact Strategies is seeking a Mid-Level Communications Specialist to support federal client initiatives. The role emphasizes clear messaging, stakeholder engagement, and organizational change management to drive mission-critical transformations.

On-site 3 days a week near Scott AFB, IL, with a focus on storytelling, content development, and cross-functional collaboration with OCM, design, and client teams. 50-mile residency required for eligibility.

Qualifications

• Bachelor's degree in Communications, Business, Public Relations, Marketing, Journalism, or a related field.
• Federal consulting experience.
• 3–6 years in communications, public relations, or related fields with a track record of leading initiatives.
• Strong writing, editing, and verbal communication skills.
• Ability to translate complex or technical information into clear messaging.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel).
• Ability to work independently and collaboratively in a fast-paced environment.
• Understanding of OCM theories and models (Prosci, ADKAR, Kotter's 8-step, Lewin).
• U.S. Citizenship.
• Must reside within 50 miles of Scott AFB, IL.
• Eligible for Secret Clearance.

Responsabilités

• Serve as a key representative, aligning with organizational priorities through effective communication and relationship management to ensure superior service delivery and positive customer connection.
• Understand client needs and preferences, addressing concerns promptly to enhance customer experience and expand service offerings.
• Develop compelling storytelling and editorial direction for communication artifacts ensuring consistency in messaging.
• Use visual storytelling techniques to communicate complex changes in an accessible way, helping stakeholders adopt new processes and transition smoothly to the future state.
• Craft and refine messages to align with the organization's brand and strategic goals, ensuring communications are clear, concise, and engaging for stakeholders.
• Collaborate with OCM specialists, graphic designers, and the client to create content that aligns with OCM assessments and stakeholder management insights.
• Supervise the design and creation of graphics, digital media, and visual content for change effort communications across formats (briefings, newsletters, flyers, posters, etc.).
• Develop and implement social media strategies for clients to increase engagement and reach among stakeholders, coordinating with web designers and content creators.
• Monitor social media trends, respond to stakeholder inquiries, and ensure consistent messaging across all digital channels.
• Lead refinement of a seamless customer experience across communication touchpoints such as conferences, briefings, and social media.
• Ensure all materials adhere to copyright, brand guidelines, and organizational values.
• Develop comprehensive communication strategies and engagement plans to support the client program.
• Define clear communication goals and KPIs to measure effectiveness.
• Track and analyze communication using metrics like reach, engagement, and sentiment to adjust strategies.
• Work closely with program offices, graphic designers, and other teams for consistent messaging across channels.

Connaissances

Stakeholder engagement

Storytelling

Editing

Verbal communication

OCM knowledge

Formation

Bachelor's degree

Outils

Microsoft Office

Description du poste

Job Description

NetImpact Strategies is seeking a Communications Specialist (Mid-Level) to join our team. This role supports strategic communications initiatives for a federal client, ensuring clear, consistent, and effective messaging across stakeholders. The ideal candidate will bring experience in communications planning, stakeholder engagement, and organizational change management (OCM) to support mission-critical transformation efforts.

This position requires candidates to reside within a 50-mile radius of Scott Air Force Base (Scott AFB), IL, as you will be required on-site 3 days a week for recurring meetings.

Responsibilities

• Serve as a key representative, aligning with organizational priorities through effective communication and relationship management to ensure superior service delivery and positive customer connection


• Understand client needs and preferences, addressing concerns promptly to enhance customer experience and expand service offerings


• Develop compelling storytelling and editorial direction for communication artifacts ensuring consistency in messaging


• Use visual storytelling techniques to communicate complex changes in an accessible way, helping stakeholders adopt new processes and transition smoothly to the future state


• Craft and refine messages to align with the organization's brand and strategic goals, ensuring communications are clear, concise, and engaging for stakeholders


• Collaborate with OCM specialists, graphic designers, and the client to create content that aligns with OCM assessments and stakeholder management insights


• Supervise the design and creation of graphics, digital media, and visual content for change effort communications across a diversity of formats (e.g., briefings, newsletters, flyers, posters, fact sheets, websites, social media, news and announcements, trifolds, and branding materials)


• Develop and implement social media strategies for clients to increase engagement and reach among stakeholders, coordinating with web designers, and content creators


• Monitor social media trends, respond to stakeholder inquiries, and ensure consistent messaging across all digital communication channels


• Leads the refinement of a seamless customer experience across all communication touchpoints, such as conference content, briefings, and social media


• Ensure all communication materials adhere to copyright regulations, brand guidelines, and organizational values


• Develop comprehensive communication strategies and engagement plans to support the client program


• Define clear communication goals and key performance indicators (KPIs) to measure the effectiveness of communication efforts


• Track and analyze communication effectiveness using metrics such as audience reach, engagement, and sentiment analysis to inform adjustments to strategies and tactics


• Work closely with program offices, graphic designers, and other communication teams to ensure consistent and coordinated messaging across all communication channels

Qualifications

Required Qualifications

• Bachelor's degree in Communications, Business, Public Relations, Marketing, Journalism, or a related field


• Federal Consulting Experience


• At least 3-6 years of experience in communications, public relations, or related fields, with a strong track record of leading communication initiatives


• Strong writing, editing, and verbal communication skills


• Ability to translate complex or technical information into clear, concise messaging


• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)


• Ability to work both independently and collaboratively in a fast-paced environment


• Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model)


• U.S. Citizenship


• Must reside within 50 miles of Scott AFB, IL


• Eligible for Secret Clearance

Preferred Qualifications

• Advanced certification in Communications, Public Relations, or equivalent fields is a plus


• Additional certifications in leadership or strategic communication are advantageous


• Expertise in visual storytelling, graphic design, and the creation of digital media


• Advanced proficiency in communication tools, social media platforms, and content management systems


• Experience with digital communications tools (e.g., SharePoint, web content platforms, email marketing tools)


• #LI-Hybrid

About Us

At NetImpact Strategies, we post salary ranges in compliance with the specific labor laws and regulations of each county and state, ensuring transparency and fairness in our hiring practices. This approach reflects our commitment to adhering to legal requirements and promoting equitable pay standards across all regions where we operate. The posted salary range for this role is $88,000-115,000. The posted salary range is not an exact indication of the actual compensation offered and is instead a range of what NetImpact, in good faith, could compensate at the lowest and most high end of the salary market. In general, NetImpact