Strategic Commercial Services Lead

The Huntington National Bank; Cleveland (OH); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid leave and PTO

Paid holidays

Job summary

The Huntington National Bank is seeking a Commercial Services Manager to lead a team of professional service colleagues supporting Commercial verticals and portfolios. You will guide day-to-day operations, drive customer-focused outcomes, manage risk, and partner with Sales and business leaders to improve customer experience and deal execution.

Responsibilities include staff development, policy adherence, process improvement, and senior leadership collaboration to ensure service quality and

Qualifications

• Bachelor’s Degree or 7+ years of Commercial experience.
• 7-10 years of Commercial Banking experience in customer/sales support, deposits, loans, operations, and/or regulatory.

Responsibilities

• Provide leadership and day-to-day management of teams handling Commercial products and verticals.
• Partner with Sales and business leaders to enhance customer experience and deal execution.
• Drive performance with data-driven analysis of key metrics.
• Lead strategic projects representing Commercial customer and colleague voice.

Skills

Leadership

Negotiation

Critical thinking

Analytical skills

Change management

Mentoring

Communication skills

Customer service

Education

Bachelor’s Degree or 7+ years of Commercial experience

Tools

Microsoft Office

Digital resources

Job description

The Huntington National Bank is seeking a Commercial Services Manager to lead a team of professional service colleagues supporting Commercial verticals and portfolios. You will guide day-to-day operations, drive customer-focused outcomes, manage risk, and partner with Sales and business leaders to improve customer experience and deal execution.

Responsibilities include staff development, policy adherence, process improvement, and senior leadership collaboration to ensure service quality and