Strategic Commercial Operations & Public Affairs Lead

Ports America

Baltimore (MD)

On-site

USD 85,000 - 105,000

Full time

14 days+

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Job summary

Ports America Chesapeake seeks a Commercial Operations Manager to lead the port's cargo business development, coordinating with shipping lines, BCOs, government stakeholders, and terminal staff to drive growth and operational excellence.

The role focuses on executive client engagement, public affairs coordination, budgeting, and cross-functional leadership to deliver safe, efficient operations and strong relationships across regulatory bodies and customers.

Qualifications

5+ years of progressive management experience.
Expertise in terminal operations, planning, and stevedore operations.
Experience with computerized operating systems.
Experience managing labor and union contracts.
Knowledge of safety and regulatory requirements.

Responsibilities

Lead value-added commercial efforts delivering service to clients.
Manage strategic relationships with port authorities, shipping lines, and customers.
Serve as primary Ports America Chesapeake representative with government agencies and stakeholders.
Develop and maintain relationships by identifying customer and partner needs.
Drive public relations and corporate communications for clients and agencies.
Coordinate with leadership to represent Ports America Chesapeake at events and meetings.
Support legislative, regulatory, and public policy initiatives impacting operations.
Partner with operations and engineering to align plans with commercial objectives.
Develop and operate within approved fiscal budget to achieve P&L targets.
Promote teamwork, communication, and employee engagement across departments.