Strategic Commercial Loan Account Manager

Northpoint Commercial Finance LLC; Alpharetta (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

Northpoint Commercial Finance LLC in Alpharetta, GA seeks an Account Manager to oversee a portfolio of revolving commercial loans. You will work closely with the Account Executive and sales and credit teams to manage relationships, payments, and risk—ensuring smooth operation and accurate reporting.

The role emphasizes customer service, data analysis, and cross-department coordination, with potential supervisory responsibilities for an Account Service Coordinator.

Qualifications

• Bachelor’s degree preferred.
• Strong customer service and relationship management skills.
• Ability to read and interpret policies and procedures.

Responsibilities

• Provide exceptional customer service and manage client relationships.
• Handle ACH and web payments processing and related fees.
• Oversee risk mitigation and portfolio performance.
• Coordinate interdepartmental communication and welcome calls.
• Assist with data analysis and reporting using account tools.
• Supervise a junior Account Service Coordinator when assigned.
• Maintain suspense and process routine reports.

Skills

Customer service

Relationship management

Communication

Problem solving

Education

Bachelor's degree (preferred)

Tools

Outlook

Word

Excel

Access

Job description

Northpoint Commercial Finance LLC in Alpharetta, GA seeks an Account Manager to oversee a portfolio of revolving commercial loans. You will work closely with the Account Executive and sales and credit teams to manage relationships, payments, and risk—ensuring smooth operation and accurate reporting.

The role emphasizes customer service, data analysis, and cross-department coordination, with potential supervisory responsibilities for an Account Service Coordinator.