Strategic Commercial Lines Account Manager - Remote

Insurance Office of America; Reading (Berks County); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Professional growth opportunities

Work-life balance

Community service commitment

Job summary

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage an assigned book, retain accounts, and support new business. The role involves coordinating day-to-day admin, client service, and renewal activities with emphasis on accurate policy administration and coverage analysis.

Candidates should have 3+ years of account management or 5+ years in insurance, an active P&C license, and strong MS Office skills.

Qualifications

• 3+ years of account management or 5+ years in insurance
• Active P&C license required; CIC or equivalent preferred
• Strong analytical, problem-solving and communication skills

Responsibilities

• Manage assigned book of business, ensuring retention and supporting new business
• Coordinate day-to-day administrative and customer service activities
• Handle policy administration, billing, claims, and coverage analysis
• Manage policy expirations and renewals
• Monitor delinquent accounts and collect balances
• Maintain agency management systems and carrier/vendor platforms
• Communicate workload status and issues to the account team
• Deliver proactive service and champion IOA values

Skills

Account management

Insurance brokerage knowledge

Analytical skills

Problem solving

Customer service

Communication

Organization

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage an assigned book, retain accounts, and support new business. The role involves coordinating day-to-day admin, client service, and renewal activities with emphasis on accurate policy administration and coverage analysis.

Candidates should have 3+ years of account management or 5+ years in insurance, an active P&C license, and strong MS Office skills.