Senior Account Manager - Commercial Lines (Remote)

Insurance Office of America; Columbia Township (MO); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid time off

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new business development. You will coordinate day-to-day admin, service requests, billing, and policy renewals with a focus on accuracy and client satisfaction.

The role requires 3+ years in account management or 5+ years in insurance, active P&C license, and strong communication. IOA offers competitive pay, health coverage, 401(k), and growth opportunities.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active licensing is required; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)

Responsibilities

• Maintain account management activities and client relationships.
• Manage policy expirations and renewals.
• Coordinate billing, claims, coverage analysis, and service requests.
• Lead day-to-day activities of the account management team.
• Ensure data accuracy in agency management systems.

Skills

Account management

Customer service

Communication

Analytical thinking

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new business development. You will coordinate day-to-day admin, service requests, billing, and policy renewals with a focus on accuracy and client satisfaction.

The role requires 3+ years in account management or 5+ years in insurance, active P&C license, and strong communication. IOA offers competitive pay, health coverage, 401(k), and growth opportunities.