Strategic Commercial Landscape Accounts Lead

Dohner Landscaping; Hudson (OH); Presencial; USD 55 000 - 125 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company vehicle

Cell phone allowance

Health benefits

Paid vacation

Professional development opportunities

Uncapped incentives

Resumo da oferta

Dohner Landscaping Ltd. in Hudson, OH is seeking an experienced Commercial Account Manager to oversee and grow a portfolio of commercial landscape maintenance and snow service accounts.

This role combines relationship management, account growth, estimating support, field coordination, and business development. You will work closely with clients, field teams, and internal departments to ensure projects are delivered with exceptional service while identifying opportunities to expand existing

Qualificações

• Minimum 1 year of commercial landscaping sales, account management, or related industry experience.
• Valid driver's license with a clean driving record.
• Must be at least 21 years of age.
• Strong relationship-building and customer service skills.
• Excellent communication, organization, and problem-solving abilities.
• Ability to manage multiple priorities while working independently.
• Comfortable traveling to commercial client sites throughout the service area.

Responsabilidades

• Manage an established portfolio of approximately 75 commercial landscape maintenance and snow service accounts.
• Build and maintain strong relationships with property managers, facility managers, and commercial clients.
• Conduct regular client visits to monitor service quality and address concerns.
• Identify enhancement opportunities and recommend additional services meeting client needs.
• Generate new commercial business opportunities and support growth initiatives.
• Coordinate with operations, estimating, and field crews to ensure services are delivered as promised.
• Maintain account information, proposals, client communication, and project updates using LMN software.
• Monitor account profitability and support gross profit goals.
• Resolve customer concerns professionally to maintain long-term relationships.
• Deliver an exceptional customer experience that encourages renewals and referrals.

Conhecimentos

Relationship-building

Customer service

Communication

Organizational skills

Problem-solving

Independent work

Travel to client sites

Ferramentas

LMN

CRM software

Descrição da oferta de emprego

Dohner Landscaping Ltd. in Hudson, OH is seeking an experienced Commercial Account Manager to oversee and grow a portfolio of commercial landscape maintenance and snow service accounts.

This role combines relationship management, account growth, estimating support, field coordination, and business development. You will work closely with clients, field teams, and internal departments to ensure projects are delivered with exceptional service while identifying opportunities to expand existing