Strategic Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Palm Bay (FL); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays & vacation

401K with employer match

Career progression opportunities

Job summary

Insurance Office of America, Inc. in Florida seeks experienced Commercial Insurance Account Managers at multiple levels (Account Manager, Senior Account Manager, Senior Account Executive). Candidates typically have 5 to 10+ years of commercial insurance experience and an active P&C license.

The role focuses on day-to-day client service, policy administration, renewals, and collaboration with brokers to drive retention and growth. Competitive pay and benefits are offered.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with accounts receivable monitoring and collection efforts.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure account documentation is accurate and complete.

Skills

Account management

Insurance industry experience

Active insurance license

CIC designation preferred

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

Insurance Office of America, Inc. in Florida seeks experienced Commercial Insurance Account Managers at multiple levels (Account Manager, Senior Account Manager, Senior Account Executive). Candidates typically have 5 to 10+ years of commercial insurance experience and an active P&C license.

The role focuses on day-to-day client service, policy administration, renewals, and collaboration with brokers to drive retention and growth. Competitive pay and benefits are offered.