Strategic Commercial Insurance Account Manager (Remote)

Insurance Office Of America, Inc.; Boca Raton (FL); Hybrid; USD 60,000 - 115,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth and career options

Job summary

Insurance Office of America, Inc. is seeking experienced insurance professionals for Commercial Insurance Account Manager roles in Boca Raton, FL. Multiple levels including Account Manager, Senior Account Manager, and Senior Account Executive with active P&C licensing.

The position focuses on client service, policy administration, renewal management, and collaboration across brokerage operations. A strong emphasis on service quality and relationship-building helps drive retention and growth.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with accounts receivable monitoring and collection efforts.

Skills

Account management

Customer service

Communication

Analytical skills

Education

High School Diploma or equivalent

Job description

Insurance Office of America, Inc. is seeking experienced insurance professionals for Commercial Insurance Account Manager roles in Boca Raton, FL. Multiple levels including Account Manager, Senior Account Manager, and Senior Account Executive with active P&C licensing.

The position focuses on client service, policy administration, renewal management, and collaboration across brokerage operations. A strong emphasis on service quality and relationship-building helps drive retention and growth.