Strategic Commerce Account Leader

Marks, an sgsco company; Chicago (IL); On-site; USD 115,000 - 125,000; Full time

Job summary

Marks, part of the Propelis Group, seeks an Account Director, Commerce to lead day-to-day client relationships for Commerce accounts in Chicago. You will coordinate with Strategy, Discoverability, Creative, Operations, Analytics, and Delivery teams to execute client priorities.

The ideal candidate will be a proactive relationship builder with strong communication and operations skills, guiding multi-workstream engagements and identifying growth opportunities for Marks with key clients.

Qualifications

• Bachelor's degree or equivalent in marketing, business, communications, or related field.
• Proven experience managing complex client relationships and cross-functional teams.
• Strong understanding of commerce, digital marketing, and agency environments.
• Ability to develop scopes of work, budgets, timelines, and profitability.

Responsibilities

• Serve as the primary day-to-day contact for assigned Commerce clients.
• Build relationships with client stakeholders across Marketing, eCommerce, Brand, Sales and Digital teams.
• Lead client communications, status meetings, planning discussions, and reviews.

Skills

Client relationship management

Cross-functional leadership

Communication

Strategic planning

Account growth

Education

Bachelor's degree in Marketing, Business, Communications, or related field

Job description

Marks, part of the Propelis Group, seeks an Account Director, Commerce to lead day-to-day client relationships for Commerce accounts in Chicago. You will coordinate with Strategy, Discoverability, Creative, Operations, Analytics, and Delivery teams to execute client priorities.

The ideal candidate will be a proactive relationship builder with strong communication and operations skills, guiding multi-workstream engagements and identifying growth opportunities for Marks with key clients.