Commerce Account Director: Digital Shelf & Content Lead

Marks; Chicago (IL); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health care plans

Dental plan

Vision plan

Life insurance

401(k)

Job summary

Marks, part of the Propelis Group, is seeking an Account Director, Commerce to lead digital shelf content programs for assigned commerce accounts. You will guide opportunity scoping through production, delivery, and optimization, partnering with Strategy, Creative, Production, and Operations teams to deliver retailer-ready content.

The ideal candidate has deep digital shelf experience, retailer content optimization, and strong leadership in a matrixed organization, driving growth and content

Qualifications

• Bachelor's degree in Marketing, Business, Communications, or related field.
• 7+ years in account management, client services, consulting, or agency with commerce content experience.
• Experience with retailer PDP content and content governance.
• Experience leading or partnering with copy, design, production, photography studios, program management, and operations teams.
• Proven ability to consult with clients, shape recommendations, and translate complex needs into clear plans and decisions.

Responsibilities

• Serve as the primary day-to-day client lead for digital shelf content and creative engagements.
• Build trusted relationships with stakeholders across eCommerce, Brand, Marketing, Sales, Shopper Marketing, and Content teams.
• Consult with clients on retailer content challenges and opportunities, translating business priorities into clear recommendations.
• Guide client conversations on PDP content, search and discoverability, and scalable ways of working.
• Lead meetings, planning discussions, project reviews, and presentations with clarity and confidence.
• Oversee budgets, forecasts, account profitability, and delivery performance across assigned accounts.

Skills

Digital shelf knowledge

Client leadership

Cross-functional collaboration

Budget & profitability

Retailer content expertise

Education

Bachelor's degree in Marketing/Business

Job description

Marks, part of the Propelis Group, is seeking an Account Director, Commerce to lead digital shelf content programs for assigned commerce accounts. You will guide opportunity scoping through production, delivery, and optimization, partnering with Strategy, Creative, Production, and Operations teams to deliver retailer-ready content.

The ideal candidate has deep digital shelf experience, retailer content optimization, and strong leadership in a matrixed organization, driving growth and content