Strategic Cloud Partnerships Manager – Government & AWS

CG Infinity, Inc.; Plano (TX); On-site; USD 100,000 - 150,000; Full time

Job summary

CG Infinity, Inc. is seeking a highly relationship-oriented Customer Success Manager to strengthen partnerships with existing clients and serve as a strategic liaison between CG Infinity and AWS ProServe Government teams.

The role focuses on pursuing cloud transformation, modernization, and consulting opportunities while engaging executives and government stakeholders. The ideal candidate thrives in client-facing environments, maintains executive presence, and navigates complex partner

Qualifications

• Proven ability to build and maintain strong client and partner relationships.
• Excellent interpersonal, communication, presentation, and executive presence skills.
• Ability to engage with senior leaders, government stakeholders, and AWS executives.
• Experience identifying business needs and developing trusted client partnerships.
• Highly proactive, self-motivated, and persistent in pursuing relationship opportunities.
• Strong organizational and follow-through skills.
• Navigate complex stakeholder environments and align diverse interests.
• Experience working with cloud providers, technology alliances, or strategic partnerships.
• Familiarity with AWS cloud services and cloud transformation initiatives.
• Experience supporting government, public sector, or highly regulated customer environments.

Responsibilities

• Develop and strengthen relationships with existing CG Infinity clients, with emphasis on government and public sector organizations.
• Establish trusted advisor relationships with business, technology, cloud, and mission leaders within client organizations.
• Maintain a consistent in-person presence through regular client visits and executive meetings.
• Serve as a visible and accessible representative of CG Infinity across client and partner engagements.
• Build and maintain relationships with AWS Professional Services engagement managers, account teams, partner development managers, and government-focused leadership teams.
• Facilitate regular collaboration between client stakeholders, AWS teams, and CG Infinity delivery leadership.
• Serve as the primary relationship manager for strategic interactions with AWS Professional Services Government teams.
• Support joint account planning initiatives between AWS and CG Infinity.
• Identify opportunities where CG Infinity capabilities align with AWS Professional Services priorities and customer initiatives.
• Drive collaboration on cloud migration, modernization, data, AI/ML, security, and mission-focused transformation programs.
• Maintain visibility into AWS Government priorities, strategic programs, and customer engagement opportunities.
• Coordinate participation in AWS-sponsored events, workshops, executive briefings, and customer engagement activities.
• Support partner reporting, opportunity tracking, and pipeline visibility efforts associated with AWS collaborations.
• Identify client business challenges, mission priorities, technology modernization initiatives, and transformation goals.
• Uncover opportunities for CG Infinity to provide consulting, implementation, managed services, staffing, or strategic advisory support.
• Collaborate with AWS account teams and internal stakeholders to align client needs with CG Infinity capabilities.
• Help expand existing client relationships through consultative engagement and strategic account planning.
• Develop and maintain account growth plans that align customer objectives, AWS initiatives, and CG Infinity service offerings.
• Assist in identifying and qualifying AWS-related opportunities within federal, state, local government, education, and regulated industry environments.
• Partner with executive leadership to develop and execute account growth strategies.
• Participate in executive-level client meetings, AWS partner reviews, and relationship-building activities.
• Communicate client feedback, emerging needs, risks, and growth opportunities to internal leadership and AWS stakeholders.
• Coordinate across business development, delivery, recruiting, and partner alliance teams to ensure client priorities are understood and addressed.
• Support executive business reviews (EBRs) and quarterly strategic planning sessions with both clients and AWS leadership.
• Build credibility and trust through consistent engagement with client, AWS, and ecosystem stakeholders.
• Stay informed on government modernization initiatives, cloud adoption trends, AWS service offerings, and industry developments.
• Advocate for customer success throughout the lifecycle of engagements.
• Identify potential risks to customer satisfaction and proactively coordinate resolution efforts.
• Represent CG Infinity professionally in all client and partner interactions.
• Strengthen client loyalty through long-term partnership development and measurable business outcomes.
• Establishing strong relationships with key stakeholders across assigned client accounts and AWS Professional Services Government teams.
• Creating a consistent cadence of executive-level engagement between CG Infinity, AWS, and strategic clients.
• Developing a joint account planning framework with AWS stakeholders.
• Identifying and qualifying new AWS-related opportunities within existing client accounts.

Job description

CG Infinity, Inc. is seeking a highly relationship-oriented Customer Success Manager to strengthen partnerships with existing clients and serve as a strategic liaison between CG Infinity and AWS ProServe Government teams.

The role focuses on pursuing cloud transformation, modernization, and consulting opportunities while engaging executives and government stakeholders. The ideal candidate thrives in client-facing environments, maintains executive presence, and navigates complex partner