Strategic Cloud Architect & Customer Advocate

Amazon Web Services (AWS); Dallas (TX); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. in Dallas, TX, is seeking a senior technical leader to act as the principal voice and customer advocate for Applied AI Solutions.

You will work with senior executives to shape architecture, trade-offs, and risk management while helping customers adopt AWS services such as EC2, S3, DynamoDB, and more. This role emphasizes strategic guidance, proactive engagement, and clear communication across engineering and service teams to deliver reliable, secure, and cost-efficient

Qualifications

• 4+ years of design/implementation/operations/consulting with distributed applications experience
• 4+ years of technical engineering experience

Responsibilities

• Research and analyze technical, operational, and financial details to understand customer business drivers, key dependencies, and performance indicators, representing this perspective in strategic discussions.
• Design cloud architecture solutions that meet infrastructure and application requirements while applying the AWS Well-Architected Framework pillars to optimize reliability, security, performance, and cost.
• Provide advocacy and strategic technical guidance to help customers plan and build solutions using best practices, proactively keeping AWS environments operationally healthy and resilient.
• Craft and execute strategies to drive customer adoption of AWS services, balancing trade-offs and solving difficult technical challenges in partnership with engineering and service teams.
• Deliver executive-level presentations and technical briefings that effectively communicate architecture recommendations, risk management approaches, and strategic cloud adoption patterns.

Skills

Distributed applications

Technical engineering

Job description

Amazon Web Services, Inc. in Dallas, TX, is seeking a senior technical leader to act as the principal voice and customer advocate for Applied AI Solutions.

You will work with senior executives to shape architecture, trade-offs, and risk management while helping customers adopt AWS services such as EC2, S3, DynamoDB, and more. This role emphasizes strategic guidance, proactive engagement, and clear communication across engineering and service teams to deliver reliable, secure, and cost-efficient