Strategic Clients & Partnerships Manager, Americas

Ascenda; New York (NY); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Travel benefits

Flexible working environment

Diverse and friendly culture

Job summary

Ascenda, a global Loyalty-as-a-Service company, seeks a Strategic Clients and Partnerships Manager for the Americas. Working hybrid from New York, you will support the Director and VP in delivering initiatives across banking, fintech and loyalty partners.

You will coordinate cross-functional teams, manage campaigns, analyze performance, and help shape strategic opportunities to grow Ascenda’s footprint in the Americas.

Qualifications

• Bachelor's degree required.
• 5+ years in B2B partnerships, marketing, or client-facing roles.
• Strong client and stakeholder management skills.

Responsibilities

• Support the Director and VP in managing Ascenda’s portfolio of airline, hotel and loyalty partners.
• Coordinate cross-functional deliverables across Customer Service, Technology, Marketing, Legal and Product.
• Measure partnership performance and advise clients on optimization.
• Participate in business reviews with senior management.
• Support development of new products and strategic opportunities.

Skills

Client management

Stakeholder management

Marketing analytics

Cross-functional leadership

Project management

B2B partnerships

Education

Bachelor's degree

Job description

Great to Meet You! We are Ascenda. Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Revolut, Ramp, HSBC, Bank of New Zealand, Virgin Money (Australia), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

We are a thriving global Loyalty-as-a-Service company and experiencing rapid expansion. Join our dynamic finance team as one of its earliest leaders, contributing to the development of our financial planning strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totaling 200 team members.

The Role: Strategic Clients and Partnerships Manager, Americas

Working hybrid from our New York office, you will support the Director and VP of Strategic Clients and Partnerships, Americas, in delivering key initiatives across our portfolio of banking, fintech and loyalty partners.

Partnering closely with clients, loyalty partners, and cross-functional teams, you will coordinate complex commercial initiatives, manage high-impact loyalty and rewards campaigns, and help execute strategic priorities that drive client growth, engagement, and long-term success across the Americas.

This includes collaboration with Ascenda’s team of Partnership Managers, Marketing, Product and Strategic Clients. You will play a pivotal role in growing Ascenda’s brand and footprint across the Americas region.

This is your opportunity to take end-to-end responsibility for driving forward a thriving technology business in a buzzing market.

Your Impact

• Support the Director and VP of Strategic Clients and Partnerships (Americas), in managing and growing Ascenda’s existing portfolio of airline, hotel and loyalty program partners across our full suite of loyalty solutions
• Support the successful execution of client initiatives and marketing campaigns by coordinating cross-functional deliverables, managing day-to-day operational requests and escalations; and ensuring seamless delivery across Customer Service, Technology, Marketing, Legal, and Product teams to drive client and partner success
• Measure and analyze the performance of Ascenda’s partnerships and marketing campaigns, develop insights and advise clients on options to improve performance
• Participate in business reviews with the Director and VP of Strategic Clients and Partnerships, Americas and senior management teams both internally and externally
• Support the development of new products and strategic opportunities

Who You Are

• Bachelor’s degree in any discipline
• 5+ years of experience in B2B partnerships, marketing, or client-facing roles such as account management
• Strong client and stakeholder management skills with a collaborative and influential leadership style that drives high performance, fosters innovation and engenders a positive team culture
• Strong marketing and analytical skills to lead cross-functional teams in developing and executing joint campaigns with clients & partners
• Experience within airline / hotel / loyalty / financial services is a big plus
• Ability in project management and a proven track record of efficiently handling multiple projects and campaigns simultaneously, ensuring timely completion with high quality
• Comfortable with numbers, strong ability to monitor and analyze performance, develop insights and tell compelling stories
• Cultural sensitivity and an ability to develop strong relationships with partners and clients from different cultures and backgrounds in the Americas region
• Ability to navigate and work fluidly within a fast-paced and changing work environment is a must
• Strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity
• Willing to take initiative and work independently

The salary range for this position is between $95,000 to $120,000 per year, depending on experience and location.

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the loyalty ecosystem space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We Have a Rewarding Working Place That Provides a

• Competitive salary and benefits
• Travel benefits
• Flexible working environment
• Comfortable working environment
• Diverse and friendly working culture.
• High growth environment & exponential career development
• Mobile & flexible work environment
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.

Ready to power growth for the financial services industry?