Senior Analyst-Partner Marketing, TLS

American Express; New York (NY); Hybrid; USD 55,000 - 105,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

6% Company Match on retirement plan

Free financial coaching

Comprehensive medical benefits

Flexible working model

20+ weeks paid parental leave

Access to wellness centers

Confidential counseling support

Career development opportunities

Job summary

Join a forward-thinking company as a Senior Analyst in Partner Marketing, where you'll drive partner value and enhance Card Member engagement. This role focuses on leading marketing initiatives for exclusive lodging programs, collaborating with key stakeholders to unlock new opportunities, and managing relationships with external partners. You'll innovate marketing strategies based on results while enjoying a supportive work environment that prioritizes your personal and professional growth. Experience a culture that values integrity and teamwork, as you contribute to making membership a competitive advantage in the industry.

Qualifications

• 2-3 years of marketing experience, preferably with external partners.
• Strong verbal and written communication skills for diverse audiences.

Responsibilities

• Lead Paid Marketing Program for lodging programs with 2,000+ hotels.
• Manage external partner communication and marketing strategies.

Skills

Marketing Experience

Partner Management

Communication Skills

Project Management

Multitasking

Education

Bachelor's Degree

Job description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. The Travel & Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits.

The Global Strategic Partnerships and Marketing (GPM) within TLS/American Express Travel brings together the best travel partners in the world to create unparalleled value and unforgettable experiences across the travel journey - and amplifies this to Card Members wherever they are.

The Senior Analyst, Partner Marketing position is an exciting opportunity to join the Global Partnerships and Marketing organization focused on driving partner value and Card Member engagement with key TLS programs in the lodging vertical, including Fine Hotels + Resorts and The Hotel Collection. The successful candidate will be a strong marketer, who can generate value for key strategic partners, and can also display comfort working with and influencing partners internally as well as with critical external travel suppliers.

Key Responsibilities

• Lead the Paid Marketing Program for our proprietary lodging programs (+2,000 hotels), launching monthly placements across TLS and Enterprise channels.
• Partner with key internal stakeholders (account managers, MCR, GABM, CA&C, etc.) to unlock new opportunities.
• Manage external partner communication, including consulting on marketing strategies to help drive hotel growth.
• Build and present quarterly marketing reviews to strategic lodging partners (e.g., Hilton).
• Track all lodging partner marketing and develop new/enhanced reporting processes.
• Partner with external agencies to support marketing work streams and enhance partner-facing tools/resources.
• Continue to innovate marketing offerings based on results and overall TLS strategy.

Preferred Qualifications

• Minimum 2-3 years previous marketing experience, ideally with experience working with external partners.
• Effective partner management experience, including a track record of success building/nurturing relationships with internal and external clients.
• Superior verbal and written communication skills; ability to effectively communicate complex information to a variety of audiences, including internal and external partners.
• Excellent organization and project management skills, with ability to prioritize and flawlessly manage multiple projects under pressure with competing deadlines.
• Ability to multitask and prioritize across a portfolio of clients and projects.
• Self-starter able to collaborate with many teams across the Blue Box and evolve in a changing environment.
• Bachelor’s Degree required.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.