Client Partner

Ascendion; United States; On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

A leading digital engineering solutions firm is seeking a Client Partner to enhance relationships with enterprise clients. In this role, you will serve as the voice of the client, ensuring tailored IT services and coordinating delivery across teams. The ideal candidate has over 15 years in IT consulting, a proven record of achieving revenue targets, and excellent interpersonal skills. This position offers an annual salary between $180,000 - $230,000 along with various benefits, including medical and retirement plans.

Qualifications

• 15+ years of experience in the IT consulting and services industry.
• Strong track record of achieving revenue targets and client satisfaction rating goals.
• Demonstrated success in developing winning proposals for IT Services.

Responsibilities

• Cultivating customer-centric relationships with large enterprise clients.
• Identifying solutions for customers through consultative selling.
• Maximizing profitability and managing day-to-day tasks for accounts.
• Providing visibility, market trends, and insights to clients.

Skills

Excellent interpersonal skills

Experience delivering an Offshore program

Agile mindset

Ownership mentality

Ability to manage executive relationships

Education

Bachelor’s Degree

Master’s Degree in computer science or business-related field

Job description

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

How we work together

Our culture is special, and we take it seriously. Ascendion has four core values that provide the energy for how we work by being: Boldly optimistic about the potential and opportunity to grow and do big things. Relentlessly curious to constantly learn, grow and becomes master of our craft. Deeply empathetic to understand our rapidly changing world, and demonstrate care for others. An Ally to clients, our people, and our communities by coming together to Be Bold, Be Kind.

What You'll Do

In this role you will support a Strategic Client in a determined vertical. The Client Partner will serve as the voice of the client internally, ensuring all IT services and solutions are tailored to their unique business needs. You will also coordinate delivery across multiple Ascendion practice teams serving the client. In this capacity you will define the practice's service offerings, go-to-market strategy, and sales enablement. Through supporting our most strategic clients while simultaneously leading practice development efforts, you'll play an integral role in Ascendion's growth into the vertical.

Your responsibilities

• Leadership – Client Partners are the face of Ascendion for large enterprise clients, cultivating a customer-centric relationship and maintaining a deep understanding of the client’s current business operations such as the organization structure, market positioning, and products and services
• Consultative Selling – Prioritize relationships and maintain open dialogue to identify and provide solutions for customers. Actively listen to client's pain-points and provide new services solutions
• Account Management – Maximize the account's profitability, manage day-to-day tasks of the given account, monitor the delivery of client escalation, and be a proactive problem solver
• Trusted Insights – Provide visibility, market trends, and insights to the client to be the “trusted advisor”
• Relationship Building – Develop & build strong client relationships with the key stakeholders starting at the VP level and up to the C-Suite
• Sales Revenue – Deliver significant quarter-over-quarter and year-over-year revenue growth by converting sales leads into opportunities for closed business and more recurring revenue streams
• Team Management- Drive sales team to open new accounts and grow existing wallet-share

About you

• Experience delivering an Offshore program for large enterprise clients at a top-tier IT Services and Digital Transformation company
• Background supporting different clients
• Excellent interpersonal skills and ability to manage executive (CXO) relationships
• 15+ years of experience in the IT consulting and services industry
• Demonstrated success in developing winning proposals for IT Services
• Strong track record of achieving revenue targets and client satisfaction rating goals
• Ability to work collaboratively with peers to create a results-driven and team-oriented environment
• Possess an ownership mentality and trusted partner mindset
• Agile mindset and entrepreneurial
• Bachelor’s Degree required, Master’s Degree in computer science or business-related field preferred

Salary, EEOC, and Benefits

Salary Range: The annual salary for this position is between $180,000 -$230,000 base annually. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for commissions in accordance with the terms of the Company’s plan. Commissions for this position are estimated to be based on individual performance. Additionally, this role is also eligible for bonus based on achievement of mutually agreed KRAs

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid time off, paid sick and safe time, paid vacation time, paid parental leave, paid holidays annually.

Learn more about life at Ascendion: https://ascendion.com/about-us/

Learn more about benefits at Ascendion: https://ascendion.com/join-us/