Strategic Client Success Manager (Hybrid)

Sedonachamber; Sedona (AZ); Hybrid; USD 30,000 - 36,000; Part time

Benefits offered by this job

PTO and Sick Time

Continuing Education Support

Job summary

CBM Marketing Solutions is seeking an Account Manager to bridge clients and our production team, ensuring timely, high-quality delivery. You’ll manage 25–30 accounts, coordinate with a cross-functional team, and deliver monthly analytics to reveal growth opportunities.

Hybrid role (Arizona) offering 30–35 hours weekly, focusing on digital marketing programs, multi-channel campaigns, and proactive client communication. Join a fast-paced agency with strong customer service focus.

Qualifications

• 2-4 years experience in client project delivery, social media management, or digital marketing.
• 2-4 years responsibility writing customer communications in a professional services position.
• 2-4 years utilizing digital marketing tools (e.g., Meta Ads Manager, Google Ads, Google Analytics, Google Drive, CRM, email marketing).
• 2 years experience Project Management on multiple client-facing projects with professionalism and precision.
• 2 years experience in a marketing agency analyzing digital marketing and consulting with clients.
• 1 year experience in Complex AI Prompting

Responsibilities

• Act as the primary liaison for assigned clients, leading planning meetings and maintaining ongoing communication.
• Gather campaign objectives, brand guidelines, and promotional goals to inform strategic execution.
• Translate client input into project plans, timelines, and actionable briefs.
• Lead or contribute to internal brainstorming sessions for multi-channel campaigns.
• Manage development and execution of campaigns across digital platforms, aligned with CBM standards.
• Define performance goals and key deliverables for each initiative.
• Assist in planning Facebook and Instagram ad campaigns, including targeting and creative assets.
• Support Google Ads campaign management and keyword coordination.
• Coordinate email marketing campaigns, including scheduling, segmentation, and reporting.
• Use company tools to track tasks, deadlines, and approvals across departments.
• Coordinate with internal teams to keep projects on schedule.
• Provide regular progress updates and ensure deliverables meet quality standards.
• Coordinate feedback with designers and video editors for timely content delivery.
• Support campaign reporting and performance insights for future improvements.
• Identify and mitigate risks to quality and delivery timelines.

Skills

Client delivery management

Digital marketing experience

Social media management

Analytics and reporting

Effective communication

Strategic planning

AI prompting (1 year)

Tools

Meta Ads Manager

Google Ads

Google Analytics

Google Drive

CRM tools

Email marketing platforms

Job description

CBM Marketing Solutions is seeking an Account Manager to bridge clients and our production team, ensuring timely, high-quality delivery. You’ll manage 25–30 accounts, coordinate with a cross-functional team, and deliver monthly analytics to reveal growth opportunities.

Hybrid role (Arizona) offering 30–35 hours weekly, focusing on digital marketing programs, multi-channel campaigns, and proactive client communication. Join a fast-paced agency with strong customer service focus.