Strategic Client Success Manager

NFP Corp; West Hartford (CT); On-site; USD 84,000 - 103,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Exclusive discount programs

Job summary

NFP is seeking an Account Manager to elevate client experiences by blending technology with personalized service. You will manage a portfolio of clients with complex needs in compliance, finance, and marketing, acting as the primary contact and collaborating with cross-functional teams to deliver outstanding service.

This role offers a competitive base salary and benefits, plus incentives. You will prepare proposals, renewals, and monthly/quarterly/annual reports, build strong client

Qualifications

• Associates degree (or equivalent); BA/BS preferred.
• More than 3 years of client service experience.

Responsibilities

• Prepare and send requests for proposals to carriers and compile results.
• Review contracts and benefit plan summaries for accuracy under supervision.
• Create and maintain client files and respond to client questions and requests.
• Develop relationships with clients and carrier representatives to understand products and services.

Education

Associates degree (or equivalent)

Tools

Microsoft Excel

PowerPoint

Job description

NFP is seeking an Account Manager to elevate client experiences by blending technology with personalized service. You will manage a portfolio of clients with complex needs in compliance, finance, and marketing, acting as the primary contact and collaborating with cross-functional teams to deliver outstanding service.

This role offers a competitive base salary and benefits, plus incentives. You will prepare proposals, renewals, and monthly/quarterly/annual reports, build strong client