Strategic Client Success & Implementation Lead

MediSolution; La Crosse (WI); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision benefits

Flexible work environment

Retirement plan and stock options

Job summary

MediSolution is seeking a Client Success & Implementation Manager in La Crosse, Wisconsin. This hybrid role focuses on client portfolio management, ensuring successful onboarding and implementation of our services. The ideal candidate will have proven experience in client engagement and project coordination.

Your responsibilities include managing relationships with key accounts, conducting training sessions, and collaborating with internal teams. This is an exciting opportunity to grow within a dynamic team.

Qualifications

• 1-3 years of experience in Client Onboarding, Implementation, or Technical Account Management.
• Exceptionally organized and detail-oriented, thriving on processes.
• Strong communication skills to explain complex information.
• Proven ability to collaborate with various departments.

Responsibilities

• Manage a portfolio of key accounts and drive client engagement.
• Conduct impactful QBRs and track key success metrics.
• Lead onboarding processes and client kick-off calls.
• Develop structured onboarding project plans.

Skills

Client engagement

Project coordination

Communication

Technical proficiency

Tools

Project management tools

Job description

MediSolution is seeking a Client Success & Implementation Manager in La Crosse, Wisconsin. This hybrid role focuses on client portfolio management, ensuring successful onboarding and implementation of our services. The ideal candidate will have proven experience in client engagement and project coordination.

Your responsibilities include managing relationships with key accounts, conducting training sessions, and collaborating with internal teams. This is an exciting opportunity to grow within a dynamic team.