Strategic Client Solutions Manager

Microtech Systems, Inc.; Boise (ID); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health care

Paid time off

Holiday time

401k matching

Professional development

Job summary

MicroTech Systems is seeking a Client Account Manager to join our Boise, Idaho team. You will act as a liaison between MicroTech Systems and clients, prospecting and closing new business. The role emphasizes maintaining strong client relationships and delivering comprehensive solutions.

The ideal candidate will have a technical background, strong analytical and problem-solving skills, and the drive to sell full solutions while communicating effectively with clients and internal teams.

Qualifications

• Bachelor's degree in Business, Sales or related field preferred.
• Strong verbal and written communications skills.
• Excellent listening, negotiation, and presentation abilities.
• Familiarity with CRM software preferred.
• Proven ability to juggle multiple account management projects with attention to detail.
• Ability to communicate with stakeholders at all levels, including C-level.

Responsibilities

• Act as product expert and report on system capabilities; evaluate customer objectives and suggest alternatives.
• Provide client support and collaborate with technical teams to offer solutions.
• Oversee customer account management, develop new business, and negotiate contracts to maximize profits.
• Collaborate cross-functionally with service teams to achieve quotas and keep clients engaged.
• Ensure timely and successful delivery of solutions according to customer needs.

Skills

Verbal & written communications

CRM software familiarity

Negotiation & presentation

Multi-tasking

Driver's license & vehicle

Education

Bachelor's degree in Business, Sales or related field

Tools

Microsoft Office

QuickBooks

Autotask

Job description

MicroTech Systems is seeking a Client Account Manager to join our Boise, Idaho team. You will act as a liaison between MicroTech Systems and clients, prospecting and closing new business. The role emphasizes maintaining strong client relationships and delivering comprehensive solutions.

The ideal candidate will have a technical background, strong analytical and problem-solving skills, and the drive to sell full solutions while communicating effectively with clients and internal teams.