Strategic Client Solutions Director

Pace; Greensboro (NC); Hybrid; USD 80,000 - 86,000; Full time

Benefits offered by this job

Medical benefits

401(k) with profit sharing

Paid holidays

Life Balanced Account

Job summary

Pace is seeking a Director, Client Solutions Partner to lead a cross-functional team servicing major brands. The role requires a proven track record in managing and growing key client relationships, anticipating client needs, and delivering valuable business insights with Pace’s creative and strategy leads.

The position provides strategic and operational leadership, acting as the liaison between Pace’s clients and internal groups to set expectations on overall program strategy, deliverables, and

Qualifications

• BA in Marketing, Communications or related field; relevant advanced degree is a bonus.
• Minimum 10 years of experience in account services within digital marketing, content or advertising.
• Strong leadership, strategic thinking and client relationship management.
• Ability to travel occasionally to attend in-person client meetings.

Responsibilities

• Lead cross-functional teams servicing major client brands and develop account plans.
• Identify opportunities for growth within existing client relationships and present new ideas to clients.
• Manage P&Ls, revenue projections, monthly billings and budget oversight within the Pace portfolio.
• Provide strategic direction and serve as the liaison between clients and internal teams (creative, strategy, digital).
• Collaborate with senior leadership to set expectations on program strategy, deliverables and KPIs.

Job description

Pace is seeking a Director, Client Solutions Partner to lead a cross-functional team servicing major brands. The role requires a proven track record in managing and growing key client relationships, anticipating client needs, and delivering valuable business insights with Pace’s creative and strategy leads.

The position provides strategic and operational leadership, acting as the liaison between Pace’s clients and internal groups to set expectations on overall program strategy, deliverables, and