Strategic Client Services Project Manager

Epiq

Beaverton (OR)

On-site

USD 100,000 - 115,000

Full time

14 days+

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Job summary

Epiq in Beaverton, United States, seeks a Project Manager of Client Services to lead client relationships through effective project management coordination and execution. The role requires team leadership and a background in the eDiscovery industry to manage multiple projects in a fast-paced environment.

You will collaborate with clients and internal partners, ensure timely delivery, and maintain high-quality service.

Qualifications

At least 2 years in a project management role within law firms, corporate legal or eDiscovery services.
Proven track record managing multiple concurrent projects.
Strong oral and written communication with confident leadership.
Excellent client relationship skills and expectation management.
Solid understanding of database design, data processing, and legal document review.
Ability to plan, balance client requirements, and manage budgets and billing.

Responsibilities

Acts as primary liaison with key client representatives to own service delivery.
Drives client satisfaction through coordinated delivery of client deliverables.
Executes project forecasts and schedules as directed by Sr. Project Manager.
Ensures requirements are met with quality and communicates with clients and internal partners.
Maintains up-to-date project status records.
Shows leadership to client and internal teams to achieve project objectives.
Represents Epiq's high-quality service delivery to clients.