Strategic Client Services Manager - TV Advertising Insights

Tatari; New York (NY); Híbrido; USD 80 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401K

Commuter benefits

Resumo da oferta

Tatari is recruiting a Client Services Manager in New York to own post-sale relationships for a portfolio of mid-market clients. You’ll act as a trusted strategic partner and extension of each client’s marketing team, engaging with senior stakeholders including CMOs and VPs.

You will collaborate with Media Buying, Engineering, and Data Science to ensure campaigns are optimized and value is delivered, translating data into actionable recommendations.

Qualificações

• Bachelor’s degree from a four-year institution; preferably in Marketing, Economics, Statistics, or Business Administration
• 2+ years of linear and streaming TV experience in post-sale account management, client services, or customer success roles, with exposure to senior or C-level stakeholders
• Strong organizational skills and attention to detail, with the ability to manage multiple clients and priorities effectively
• Ability to tell a clear story with data and translate insights into actionable recommendations
• Comfortable explaining technical concepts to non-technical audiences
• Strong presentation, communication, and active listening skills—you come prepared and engaged in every client interaction
• Able to collaborate effectively with both technical teams (e.g., engineers, data scientists) and marketing stakeholders
• Consultative mindset—you are not a salesperson, but a strategic partner
• Curiosity and desire to learn, with particular emphasis for AI
• Equity compensation, Health insurance coverage, 401K, FSA, commuter benefits

Responsabilidades

• Own post-sale relationships for a defined portfolio of mid-market client accounts, acting as the primary point of contact and trusted strategic advisor
• Build and maintain strong client relationships by understanding business objectives, identifying needs, and delivering proactive recommendations
• Partner closely with the Media Buying team on a weekly basis to ensure successful execution, optimization, and scaling of TV campaigns
• Develop deep expertise of Tatari’s platform, methodology, and measurement approach, and leverage internal subject matter experts to help clients prioritize and solve problems
• Translate performance data into clear, compelling insights and recommendations for clients
• Present confidently to senior client stakeholders and guide strategic discussions
• Travel up to ~10% to spend time with clients and strengthen relationships, including occasional in-person meetings with executive stakeholders

Conhecimentos

Storytelling with data

Communication skills

Presentation skills

Active listening

Formação académica

Bachelor’s degree

Ferramentas

Advanced Excel

Data visualization tools

Programmatic advertising experience

Descrição da oferta de emprego

Tatari is recruiting a Client Services Manager in New York to own post-sale relationships for a portfolio of mid-market clients. You’ll act as a trusted strategic partner and extension of each client’s marketing team, engaging with senior stakeholders including CMOs and VPs.

You will collaborate with Media Buying, Engineering, and Data Science to ensure campaigns are optimized and value is delivered, translating data into actionable recommendations.