Strategic Client Services Manager – LTC Pharmacy

PharMerica; Knoxville (TN); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

DailyPay

Flexible schedules

Health, dental, vision, and life insurance

Tuition assistance

401k

Paid-time off

Annual Incentive Bonus: 15%

Job summary

PharMerica is looking for an Account Manager of Client Services in Knoxville, TN, to cultivate vital relationships with clients. This role requires 75% travel throughout the Tennessee market, ensuring customer satisfaction and retention through effective communication and issue resolution.

The ideal candidate will possess a Bachelor’s degree and 3-5 years of experience in client management within a healthcare setting, demonstrating excellent problem-solving skills and Microsoft Office proficiency.

Qualifications

• 3-5 years in a client management or support role, preferably in healthcare.
• Ability to communicate effectively with all management levels.
• Advanced skills in Microsoft Office are required.

Responsibilities

• Build strong partnerships with clients and support their success.
• Manage client issue resolution and relationship dynamics.
• Prepare reporting data and conduct client engagement calls.

Skills

Client management

Communication

Time management

Problem-solving

Collaboration

Microsoft Office proficiency

Education

Bachelor’s degree or equivalent experience

Job description

PharMerica is looking for an Account Manager of Client Services in Knoxville, TN, to cultivate vital relationships with clients. This role requires 75% travel throughout the Tennessee market, ensuring customer satisfaction and retention through effective communication and issue resolution.

The ideal candidate will possess a Bachelor’s degree and 3-5 years of experience in client management within a healthcare setting, demonstrating excellent problem-solving skills and Microsoft Office proficiency.