Strategic Client Services Director - Hybrid Leadership

Misfit Agency; California (MO); Hybrid; USD 120,000 - 130,000; Full time

Benefits offered by this job

Hybrid schedule

Health, dental and vision coverage

PTO

401(k) with company match

Job summary

Misfit Agency in California seeks a Director of Client Services to own key client relationships across public sector, healthcare, banking and purpose-driven organizations. This hands-on leader coordinates campaigns across creative, media, video and project teams, translating conversations into strategy and action plans.

You will drive account growth, manage budgets, and ensure delivery within scope while shaping Misfit’s Client Services future. Hybrid work with travel as needed.

Qualifications

• Proven track record leading high-value client accounts and integrated campaigns.
• Ability to translate conversations into clear strategies, timelines and ownership.
• Strong focus on accountability, financial awareness and delivering on scope.

Responsibilities

• Lead client relationships and meetings across multiple significant accounts.
• Coordinate integrated campaigns across creative, media, video and project teams.
• Own growth, scopes of work, budgets and overall client health.
• Ensure on-time, on-budget delivery and proactive problem solving.

Skills

Client strategy

Relationship leadership

Account management

Campaign oversight

Cross-functional collaboration

Job description

Misfit Agency in California seeks a Director of Client Services to own key client relationships across public sector, healthcare, banking and purpose-driven organizations. This hands-on leader coordinates campaigns across creative, media, video and project teams, translating conversations into strategy and action plans.

You will drive account growth, manage budgets, and ensure delivery within scope while shaping Misfit’s Client Services future. Hybrid work with travel as needed.