Strategic Client Ops Project Manager (Hybrid DC)

Skadden; Washington, Northern (District of Columbia, KY); Hybrid; USD 140,000 - 160,000; Full time

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP in Washington, DC is seeking a Client Operations Project Manager to join our Firm on a hybrid basis. The role requires on-site presence in the DC office three days a week and serves as the primary contact for partners, practice areas, clients, and internal teams for day-to-day client administration and accounting tasks.

The role drives the client/matter lifecycle, overseeing new business intake, billing rates, e-billing, negotiation of outside counsel

Qualifications

• Must have a Bachelor’s degree; advanced degree or certifications preferred.
• Minimum five (5) years of law firm or professional services experience in client administration, billing, or related functions.
• Strong analytical, organizational, and project management skills.
• Deep understanding of law firm client administration including intake, billing, e-billing, conflicts, KYC, rates, pricing, and collections.
• Proficiency in firm software and ability to learn new systems quickly.

Responsibilities

• Act as the primary point of contact for assigned partners, practice areas, clients, and internal teams.
• Drive client administration and accounting processes to completion; follow up on outstanding items.
• Facilitate new business intake, billing rates and special arrangements, RFPs, pricing, billing, e-billing, and collections.
• Coordinate negotiation of client outside counsel guidelines and engagement letters; respond to client audits.
• Support the firm’s financial performance by enabling efficient operations and compliance.

Skills

Relationship building

Analytical thinking

Project management

Interpersonal skills

Attention to detail

Teamwork

Education

Bachelor’s degree

Tools

Outlook

Excel

Aderant Expert

iManage

Job description

Skadden, Arps, Slate, Meagher & Flom LLP in Washington, DC is seeking a Client Operations Project Manager to join our Firm on a hybrid basis. The role requires on-site presence in the DC office three days a week and serves as the primary contact for partners, practice areas, clients, and internal teams for day-to-day client administration and accounting tasks.

The role drives the client/matter lifecycle, overseeing new business intake, billing rates, e-billing, negotiation of outside counsel