Strategic Client Onboarding & Platform Implementation Associate

Next Frontier Capital; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

JPMorganChase, a global financial leader, is hiring a Client Onboarding Associate to lead onboarding projects and guide clients through the Chase platform transitions. You will manage cross-functional collaboration and ensure smooth initial interactions, setting the tone for long-term satisfaction.

The role emphasizes project management, problem solving, and adherence to policies, with travel up to 10% and exposure to corporate banking solutions in a dynamic global environment.

Qualifications

• 1+ years of experience in managing and executing strategic initiatives.
• Experience leading client onboarding processes to banking platforms.
• Proven conflict management and collaboration skills.
• Experience driving continuous improvement in platforms with design thinking.
• Strong data and tech literacy; openness to new technologies.

Responsibilities

• Lead execution of client onboarding initiatives for new and existing clients to Chase platform.
• Analyze and resolve onboarding issues while ensuring compliance with standards.
• Use emotional intelligence to manage conflicts and foster collaboration with clients and team.
• Drive continuous platform improvement using design thinking.
• Plan and organize day-to-day work to meet policies and timelines.

Skills

Strategic initiatives experience

Client onboarding processes

Conflict management

Continuous improvement

Data literacy

Job description

JPMorganChase, a global financial leader, is hiring a Client Onboarding Associate to lead onboarding projects and guide clients through the Chase platform transitions. You will manage cross-functional collaboration and ensure smooth initial interactions, setting the tone for long-term satisfaction.

The role emphasizes project management, problem solving, and adherence to policies, with travel up to 10% and exposure to corporate banking solutions in a dynamic global environment.