Banking Platform Onboarding & Implementation Specialist

JPMorganChase; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

JPMorgan Chase is seeking a Client Onboarding Associate to lead onboarding initiatives for clients transitioning to the Chase banking platform. You will manage program details, guide client transitions, and ensure process compliance while maintaining strong client relationships.

The role emphasizes project leadership, collaboration, and continuous improvement, with opportunities to influence service delivery and drive efficiency in a dynamic global environment.

Qualifications

• 1+ years of experience leading and executing strategic onboarding initiatives.
• Proven track record in guiding clients through onboarding to new platforms.
• Experience resolving conflicts and fostering collaboration in teams.
• Experience driving improvements in operating platforms using design thinking.
• Comfort with data and emerging technologies impacting business.

Responsibilities

• Lead and execute client onboarding initiatives to transition clients to the Chase platform.
• Analyze and resolve onboarding issues while ensuring compliance with standards.
• Use emotional intelligence and influence to manage conflicts and build trust.
• Drive continuous improvement of the onboarding platform and processes.
• Plan day-to-day team activities within professional procedures and policy.

Skills

Project management

Client onboarding

Conflict management

Continuous improvement

Data literacy

Job description

JPMorgan Chase is seeking a Client Onboarding Associate to lead onboarding initiatives for clients transitioning to the Chase banking platform. You will manage program details, guide client transitions, and ensure process compliance while maintaining strong client relationships.

The role emphasizes project leadership, collaboration, and continuous improvement, with opportunities to influence service delivery and drive efficiency in a dynamic global environment.