Client Onboarding Implementation Specialist

JPMorgan Chase

Plano (TX)

On-site

USD 60,000 - 88,000

Full time

2 days ago

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Job summary

JPMorgan Chase is seeking a Client Onboarding Implementation Associate in multiple U.S. locations, including Chicago, Charlotte, and Plano. You will lead onboarding initiatives, coordinate cross-functional teams, and ensure a smooth transition of clients to the Chase platform.

This role emphasizes continuous improvement, strong collaboration, and adherence to policy across a dynamic global environment. Ideal candidates bring 1+ years of onboarding project experience, data and tech literacy, and

Qualifications

1+ years of experience in managing and executing strategic onboarding initiatives.
Proven ability to lead client onboarding processes, transitioning clients to new banking platforms.
Demonstrated proficiency in conflict management and collaboration.
Experience driving continuous improvement in operating platforms using innovation and design thinking.
Proficiency in data and tech literacy, with openness to new technologies.

Responsibilities

Lead the execution of strategic onboarding initiatives for clients.
Analyze and resolve onboarding issues, ensuring compliance with standards and policies.
Use emotional intelligence to manage conflicts and foster collaboration with clients and team.
Drive continuous improvement in the onboarding platform and processes.
Plan and organize day-to-day team activities within established policies.