Strategic Client Manager: Growth & Retention

Gallagher; Sioux Falls (SD); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

People-first culture

Job summary

Gallagher is seeking a client-focused professional to manage a book of small business accounts, sustaining day-to-day work and nurturing relationships with clients, senior buyers, and daily contacts.

You will align client needs with the right service teams, look for growth opportunities, and collaborate with internal partners to address risk and capital management needs. Travel approximately 25% of the time.

Qualifications

• Bachelor's degree or higher and 3+ years in client coordination/claims management.
• High school degree with 8+ years relevant experience acceptable.
• License required.

Responsibilities

• Own routine and moderately complex client accounts with retention goals.
• Maintain an assigned book of business and ensure service stays on track.
• Collaborate with internal partners to address client needs and growth opportunities.

Skills

Client coordination

Claims management

Communication skills

Travel coordination

Education

Bachelor's degree

High School diploma

Job description

Gallagher is seeking a client-focused professional to manage a book of small business accounts, sustaining day-to-day work and nurturing relationships with clients, senior buyers, and daily contacts.

You will align client needs with the right service teams, look for growth opportunities, and collaborate with internal partners to address risk and capital management needs. Travel approximately 25% of the time.