Strategic Client Insights Lead

Capital Factory; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Game Theory seeks a client-facing analytics leader who blends account management, data science, and storytelling to drive client decisions.

You will own relationships with strategic clients, translate complex datasets into actionable insights, and present executive-ready recommendations to senior stakeholders.

You will collaborate with internal data, product, and research teams to deliver timely, evidence-backed guidance that ties metrics to business outcomes.

Qualifications

• 5-8+ years of experience in account management, analytics, consulting, insights, strategy, sponsorship, media, or related field.
• Significant experience working directly with clients and senior stakeholders.
• Strong analytical skills with ability to work independently with complex datasets.
• Advanced Excel/Google Sheets with lookups, pivots, formulas, data manipulation.
• Strong presentation skills turning analysis into executive-level storytelling.
• Experience with BI and visualization platforms such as Tableau, Power BI, Looker.
• Ability to understand unfamiliar datasets and determine what is meaningful.
• Strong business judgment and ability to understand commercial implications.
• Exceptional written and verbal communication skills.
• Confidence presenting findings to senior stakeholders.
• Strong project management skills and ability to manage multiple client workstreams.

Responsibilities

• Serve as day-to-day strategic lead for a portfolio of key clients.
• Develop deep understanding of each client's objectives, sponsorship priorities, and stakeholders.
• Act as extension of the client's team, not just a vendor or reporting resource.
• Lead recurring client meetings, business reviews, and strategic discussions.
• Proactively identify questions the client should be asking and provide insights.
• Build relationships across client organizations and be a trusted resource for day-to-day and senior leaders.
• Coordinate with internal data, product, research, and leadership teams to deliver timely support.
• Analyze sponsorship exposure, media value, audience, asset performance, and competitive activity.
• Translate raw data into clear insights, implications, and recommendations.
• Go beyond reporting what happened to explain why it happened and what to do about it.
• Develop benchmarks and comparative analyses for meaningful context.
• Turn complex analysis into persuasive narratives for client stakeholders.
• Build executive-ready presentations, reports, dashboards and recommendations.
• Support clients with evidence to communicate internally, defend investments, and make decisions.

Skills

Advanced Excel/Google Sheets

Executive storytelling

Analytical thinking

Client management

Project management

Communication

Data interpretation

Business judgment

Tools

SQL

Python

Tableau

Power BI

Looker

Data bricks

Job description

Game Theory seeks a client-facing analytics leader who blends account management, data science, and storytelling to drive client decisions.

You will own relationships with strategic clients, translate complex datasets into actionable insights, and present executive-ready recommendations to senior stakeholders.

You will collaborate with internal data, product, and research teams to deliver timely, evidence-backed guidance that ties metrics to business outcomes.