Strategic Client Growth & Partnerships Leader

capitalone; Plano (TX); On-site; USD 138,000 - 158,000; Full time

Benefits offered by this job

Health benefits

Performance incentives

Travel opportunities

Job summary

Capital One in Plano, TX seeks a Client Development Manager to lead strategic enterprise partnerships in auto, partnering with senior leaders to grow adoption of digital tools and drive customer experience. You will coordinate cross-functional teams, map friction points, and shape product roadmaps while maintaining executive relationships and delivering revenue impact.

The role requires 3+ years in auto or partner management, strong communication and strategic thinking, and willingness to travel

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 3 years of experience in the Auto Industry.
• At least 3 years of experience in partner management or corporate development.

Responsibilities

• Strategic Account Remediation: Own high-risk account churn; diagnose root causes; form cross-functional teams; negotiate strategic exceptions or service adjustments to retain enterprise revenue.
• Operational Workflow Architecture: Map friction points in client operations to inform product roadmap feedback.
• Industry Leadership: Lead executive-level forums to deepen enterprise relationships and create market insights pipelines.
• Product Feedback Loop Management: Liaise between product pilots and dealership staff to prioritize roadmap enhancements.
• Use strategic and analytical skills on projects to bring new digital tools and products to the market nationally.
• Manage product research interactions with field sales to refine target audiences for Capital One projects.
• Collaborate across IT, Sales, Ops, Finance to drive quality, volume, service, and profitability improvements.
• Contribute to Strategy and Execution for Go-To-Market initiatives.
• Coordinate delivery of business requirements and manage multiple projects concurrently.
• Travel up to 50%.

Skills

Strategic Agility

Operational Empathy

Matrix Navigation & Influence

Professional Resilience

Strategic Thinking

Communication & Negotiation

Judgment & Leadership

Results Orientation

Education

Bachelor’s Degree

Job description

Capital One in Plano, TX seeks a Client Development Manager to lead strategic enterprise partnerships in auto, partnering with senior leaders to grow adoption of digital tools and drive customer experience. You will coordinate cross-functional teams, map friction points, and shape product roadmaps while maintaining executive relationships and delivering revenue impact.

The role requires 3+ years in auto or partner management, strong communication and strategic thinking, and willingness to travel