Strategic Client Growth Manager – Life Sciences

Reed Smith LLP; Denver (CO); On-site; USD 137,000 - 160,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical Insurance

Health Savings Account (HSA)

Paid Time Off

Tuition assistance

Job summary

Reed Smith LLP is seeking a Client Relationship Manager to support the development and advancement of strategically important client relationships. You will work with CRLs, PG/IGLs, and client teams to drive a coordinated, commercially focused approach to client engagement across practices and geographies.

You will lead insights, strategize client initiatives, and collaborate with marketing, business development, and firm leadership to strengthen relationships and win opportunities.

Qualifications

• 5-8 years' demonstrated experience in business development, account management, marketing, or a position focused on growing business, ideally in a professional services environment.
• Experience in client relationship management and professional services is preferred.

Responsibilities

• Manage a select portfolio of life sciences and healthcare clients, partnering with CRLs, PG/IGLs, and client teams.
• Lead and influence the development and execution of client growth plans aligned to client priorities.
• Plan and execute strategies to strengthen client relationships and expand work across practices, industries and geographies, in partnership with the CRL and client teams.
• Lead client prep meetings with lawyer team, including presenting relevant research points and working with the lawyers on messaging that emphasises our value-add.
• Develop and analyse external and internal client relationship reports, leveraging key internal functions from the Design to the Client Value team.
• Lead on strategic positioning and work collaboratively with the Strategic Pursuits Team for panel appointments, re-panel processes, and pitch preparation; follow up with client contacts/lawyers post-pursuit to obtain feedback on outcome, and analyse post-pursuit feedback to inform future relationship and business development strategies.
• Drive strategic client team meetings, oversee relationship mapping initiatives, and assist partners in maintaining key client connections.
• Monitor and evaluate progress against client plans and metrics on key clients to support reports for leadership.

Skills

Client service mindset

Multi-tasking

Analytical skills

Networking

Excellent communication

Relationship building

Proactive

Team player

Critical thinking

Diplomacy

Professionalism

Virtual collaboration

Independent judgment

Inclusive environment

Education

Bachelor's degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

Reed Smith LLP is seeking a Client Relationship Manager to support the development and advancement of strategically important client relationships. You will work with CRLs, PG/IGLs, and client teams to drive a coordinated, commercially focused approach to client engagement across practices and geographies.

You will lead insights, strategize client initiatives, and collaborate with marketing, business development, and firm leadership to strengthen relationships and win opportunities.