A leading building systems firm in San Francisco is seeking an Account Manager to foster long-term relationships with customers. The role involves overseeing a portfolio of assigned clients, developing new business, and actively pursuing sales opportunities. Ideal candidates have excellent communication skills, a Bachelor's degree in relevant fields, and the ability to analyze data and industry trends effectively. This position offers a chance to work collaboratively with various departments while advocating for clients’ needs.
Responsibilities
Communicate with clients to understand their needs and explain product value.
Build relationships with clients based on trust and respect.
Collaborate with internal departments to facilitate client need fulfillment.
Collect and analyze data to learn about consumer behavior.
Maintain accurate records pertaining to inventory and account notes.
Maintain updated knowledge of company products and services.
Resolve complaints and prevent additional issues by improving processes.
Identify industry trends.
Act as a client advocate with a focus on improving the buyer experience.
Skills
Exceptional verbal and written communication skills
Ability to collect, track, and analyze large amounts of data
Adaptability and strong problem-solving skills
Ability to build rapport and collaborate with others
Understanding of consumer behaviors and industry trends
Education
Bachelor's degree in sales, communications, or related field
More education or experience may be preferred
Job description
A leading building systems firm in San Francisco is seeking an Account Manager to foster long-term relationships with customers. The role involves overseeing a portfolio of assigned clients, developing new business, and actively pursuing sales opportunities. Ideal candidates have excellent communication skills, a Bachelor's degree in relevant fields, and the ability to analyze data and industry trends effectively. This position offers a chance to work collaboratively with various departments while advocating for clients’ needs.