Strategic Client Growth Director

Hub Group; Oak Brook (IL); On-site; USD 100,000 - 118,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Hub Group in Oak Brook, IL seeks a Senior Client Development Director to own the relationship and strategic direction for largest, most complex accounts across warehouses and cross-docks. You will drive service excellence, retention, and growth through analytics, executive reviews, and alignment with operations and leadership teams.

The role emphasizes long-term value creation, escalation management, and tailored solutions rather than day-to-day execution for high-impact clients.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field required; advanced degree preferred.
• Experience with pricing strategy, cost optimization, and commercial decision support is desirable.
• Strong communication, negotiation, and presentation skills for executive reviews and strategic discussions.

Responsibilities

• Serve as the dedicated executive point of contact for Tier 1 clients, owning relationship health and strategic alignment.
• Lead the design and delivery of customized supply chain solutions across warehousing, transportation, and network design.
• Develop and execute multi-year account strategies focused on growth and value creation.
• Conduct Monthly and Quarterly Business Reviews using analytics to drive decisions and improvements.
• Collaborate with Sales, Pricing, and Finance on cross-functional pricing and strategy.

Skills

Executive communication

Financial acumen

Analytical skills

Cross-functional leadership

Education

Bachelor's degree in related field

Advanced degree preferred

Job description

Hub Group in Oak Brook, IL seeks a Senior Client Development Director to own the relationship and strategic direction for largest, most complex accounts across warehouses and cross-docks. You will drive service excellence, retention, and growth through analytics, executive reviews, and alignment with operations and leadership teams.

The role emphasizes long-term value creation, escalation management, and tailored solutions rather than day-to-day execution for high-impact clients.