Strategic Client Executive, Commercial Insurance

RCM&D; Cockeysville (MD); On-site; USD 165,000 - 175,000; Full time

Job summary

RCM&D is seeking a Client Executive, Commercial to manage a significant book of business, align insurance programs with client goals, and provide consultative guidance through data-driven insights. You will act as strategic advisor and hands-on leader, overseeing multiple client service teams and supporting business development.

The role emphasizes renewal strategies, accuracy of deliverables, and collaboration with sales and service teams to deliver integrated solutions.

Qualifications

• 5–7 years of industry experience with increasing responsibility.
• Property & Casualty license required; Life & Health preferred.
• Strong communication, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and EPIC system.

Responsibilities

• Ownership of a significant client portfolio with responsibility for retention, growth, and satisfaction.
• Lead annual planning and strategic direction for client insurance programs.
• Serve as subject matter expert and primary client advisor.
• Interpret carrier data, claims reports, and financial information to identify trends and risks.
• Develop and deliver client reports, presentations, and recommendations.
• Support renewal marketing strategy and execution.
• Ensure accuracy and quality of all client deliverables and program calculations.
• Maintain EPIC system records and documentation.
• Monitor renewal timelines and client lifecycle milestones.
• Collaborate with Sales Executives and internal service teams to deliver integrated solutions.
• Maintain strong relationships with clients, carriers, and stakeholders.
• Communicate regulatory and technical updates to clients.
• Participate in business development and market-building initiatives.
• Represent the firm through industry groups and speaking engagements.
• Lead or support special projects as assigned.
• Identify opportunities to improve client service delivery and operational efficiency.
• Stay current on industry trends, regulations, and best practices.

Skills

Client portfolio management

Communication

Analytical skills

Problem-solving

Data-driven guidance

Education

Bachelor’s degree in Business or related field

Tools

Microsoft Office

EPIC system

Job description

RCM&D is seeking a Client Executive, Commercial to manage a significant book of business, align insurance programs with client goals, and provide consultative guidance through data-driven insights. You will act as strategic advisor and hands-on leader, overseeing multiple client service teams and supporting business development.

The role emphasizes renewal strategies, accuracy of deliverables, and collaboration with sales and service teams to deliver integrated solutions.