Strategic Client Engagement Lead

Very; USA; Remote; CAD 136.000 - 164.000; Vollzeit

Benefits dieser Stelle

RRSP match

Home office stipend

Comprehensive health, dental, and vis

Zusammenfassung

Very is a fully distributed technology firm delivering rapid outcomes for clients across automation and connected devices. The Engagement Lead role owns 1–3 client relationships, ensuring real business value, profitability, and growth with us.

You will operate at high billability (60–80%), bridging client trust, delivery, and business development. You will sit at the intersection of client trust, technical delivery, and business development, with the ability to sell or build.

Qualifikationen

• Bachelor's degree in Engineering (or equivalent hands-on experience).
• Technical fluency to earn the respect of engineering teams and translate client needs into actionable scope.
• 5+ years in client services, technical program management, or a delivery-facing role at a tech company.
• Demonstrated experience owning client relationships.
• Ability to write and negotiate Statements of Work independently.
• Experience managing project budgets and financial indicators.
• Excellent communication skills to present to executives and lead difficult conversations.
• Experience with IoT, connected hardware, or complex technical product development preferred.

Aufgaben

• Serve as the primary relationship owner for 1–3 client engagements.
• Maintain client trust at the working level and know stakeholders.
• Drive alignment between client expectations and what Very can deliver.
• Escalate early with a recommendation to avoid surprises.
• Remote-first with US travel as part of the job.
• Own the profitability of engagements, monitor margin, flag risk.
• Write and negotiate Statements of Work for new phases.
• Identify expansion opportunities within accounts and close them.
• Participate in the sales process for new opportunities.
• Accountable for delivery health: scope, schedule, quality.
• Make tradeoff calls with options, not just problems.
• On smaller engagements, run cadence yourself; on larger ones, partner with a PM.

Kenntnisse

Client relationships

SOW negotiation

Budget management

Project leadership

IoT awareness

Ausbildung

Bachelor's degree in Engineering

Jobbeschreibung

Very is a fully distributed technology firm delivering rapid outcomes for clients across automation and connected devices. The Engagement Lead role owns 1–3 client relationships, ensuring real business value, profitability, and growth with us.

You will operate at high billability (60–80%), bridging client trust, delivery, and business development. You will sit at the intersection of client trust, technical delivery, and business development, with the ability to sell or build.