Strategic Client Engagement Lead

Very LLC; New York (NY); Remote; USD 145,000 - 175,000; Full time

Benefits offered by this job

Base salary $145k–$175k

Performance bonus up to 20%

401(k) match

Cell phone & internet stipend

Home office stipend

Annual team retreat

Paid parental leave

MacBook Pro loaned

Job summary

Very is a fully distributed technology firm delivering client engagements with measurable business value. As Engagement Lead you will own 1–3 client relationships, ensuring profitable outcomes and growth, while collaborating with delivery teams.

You’ll balance client trust, technical delivery, and business development, travel within the US when needed, and write Statements of Work. This remote-first role rewards strong communication and a track record in client services.

Qualifications

• Bachelor's degree in Engineering (or equivalent hands-on experience)
• Strong technical fluency to translate client needs into actionable scope
• 5+ years in client services, technical program management, or delivery-facing role in tech
• Demonstrated experience owning client relationships
• Ability to write and negotiate Statements of Work independently
• Experience managing project budgets and financial indicators
• Excellent written and verbal communication, able to present to executives

Responsibilities

• Own 1–3 client engagements at a time ensuring profitable outcomes
• Maintain client trust and understand stakeholders' business
• Drive alignment between client expectations and delivery
• Escalate issues early with recommendations
• Own profitability, monitor burn, flag risks
• Write and negotiate Statements of Work for new phases
• Identify expansion opportunities within accounts
• Participate in the sales process for new opportunities
• Ensure delivery health across engagements
• Coach team members on client services best practices

Skills

Client relationships

Negotiation

Communication

Pre-sales experience

IoT awareness

Education

Bachelor's degree in Engineering or equivalent

Job description

Very is a fully distributed technology firm delivering client engagements with measurable business value. As Engagement Lead you will own 1–3 client relationships, ensuring profitable outcomes and growth, while collaborating with delivery teams.

You’ll balance client trust, technical delivery, and business development, travel within the US when needed, and write Statements of Work. This remote-first role rewards strong communication and a track record in client services.