Strategic Client Delivery Lead

NXTThing RPO; Columbus (OH); Hybrid; USD 110,000 - 160,000; Full time

Job summary

NXTThing RPO in Columbus, OH is seeking a Client Delivery Leader to drive service execution, client retention, and team performance across recruiting, phone interviewing, and administrative functions. You will translate client outcomes into recruitment plans, optimize processes for efficiency, deliver regular management reporting, and mentor recruiters and coordinators to pursue excellence.

This role requires strategic thinking, strong collaboration with leadership, and the ability to balance

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum of five years’ leadership experience in recruiting.
• Strong understanding of the recruitment process and data reporting.

Responsibilities

• Lead recruiting operations across client accounts and teams.
• Develop and execute recruitment plans to meet client outcomes.
• Mentor recruiters and interviewers, manage performance and monthly reviews.

Skills

Leadership

Client management

Recruiting operations

Data reporting

Team coaching

Communication

Education

Bachelor’s Degree

Tools

ATS systems

Microsoft Office

SharePoint

Job description

NXTThing RPO in Columbus, OH is seeking a Client Delivery Leader to drive service execution, client retention, and team performance across recruiting, phone interviewing, and administrative functions. You will translate client outcomes into recruitment plans, optimize processes for efficiency, deliver regular management reporting, and mentor recruiters and coordinators to pursue excellence.

This role requires strategic thinking, strong collaboration with leadership, and the ability to balance