Strategic Client Account Manager

RXinsider LTD.; Phoenix, Northern (AZ, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Travel up to 10%

Job summary

RevSpring is seeking an Account Specialist to support the Client Services team by managing client relationships and providing advanced administrative support to the larger account team. The role aims to sustain RevSpring’s leadership in revenue cycle management while serving customers with exceptional service.

The successful candidate will handle project management, change requests, and coordination with cross-functional teams to meet client needs and priorities. Travel up to 10% may be required.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 2+ years in a related customer service role.
• Knowledge of data helpful.
• Experience in the Financial Services or Healthcare Revenue Cycle Management industries helpful.

Responsibilities

• Manage multiple accounts, tasks, priorities and deadlines.
• Provide advanced administrative support to the account team.
• Develop knowledge of customer industry and business principles (financial services/healthcare RCM).
• Link customer challenges to RevSpring solutions and discuss with peers and customers.
• Provide exemplary customer service to promote retention and growth.

Skills

General computer knowledge

MS Office experience

Web-based applications aptitude

Strong interpersonal skills

Multitasking and prioritization

Judgment and discretion

Organization and attention to detail

Independent work posture

Team player with can-do attitude

Education

Bachelor’s Degree or equivalent work experience

Job description

RevSpring is seeking an Account Specialist to support the Client Services team by managing client relationships and providing advanced administrative support to the larger account team. The role aims to sustain RevSpring’s leadership in revenue cycle management while serving customers with exceptional service.

The successful candidate will handle project management, change requests, and coordination with cross-functional teams to meet client needs and priorities. Travel up to 10% may be required.