Strategic Claims Manager, Mortgage Default Operations

Cenlar FSB; Ewing Township (NJ); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

401(k)

Tuition assistance

Job summary

Cenlar FSB, the nation's leading mortgage loan subservicer, seeks a Manager, Claims to oversee workflow in the Claims Department, minimize losses, and liaise with clients and senior management. The role includes developing reports, conducting research, attending client meetings, and ensuring compliance with investor and insurer guidelines to meet conveyance and claim filing targets.

You will lead staff, set performance goals, and ensure timely vendor payments while maintaining regulatory

Qualifications

• Bachelor's degree or equivalent experience.
• 3-5 years management experience.
• 5+ years' experience in mortgage default operations.
• 3-5 years of property preservation, REO and claims experience for FHA, VA, Fannie Mae, and Freddie Mac loans.
• Strong analytical, accounting and computer skills.
• Working knowledge of MS Outlook, Word, Excel, Power Point, and ability to learn industry related systems.
• Working knowledge of Black Knight MSP servicing system.

Responsibilities

• Monitors activity of loans in Claims.
• Manages and adheres to conveyance/claims per investor guidelines.
• Reviews/controls payments to vendors in a timely manner.
• Oversees outside vendors and recommends replacements if needed.
• Ensures compliance with insurer, PMI, investor, and master servicer rules.
• Performs final loss analysis once all claim funds are received.
• Sets goals for staff and prepares performance reviews.
• Prepares and reviews weekly/monthly reports.
• Collaborates with attorneys, insurers, PMI, investors and master servicers to expedite claims and minimize losses.
• Escalates and manages control issues, ensuring ethical business practices.

Skills

Staff management

Mortgage default operations

Analytical skills

Regulatory compliance

Vendor management

Effective communication

MS Office

Education

Bachelor's degree or equivalent experience

Tools

MS Outlook

MS Word

MS Excel

PowerPoint

Black Knight MSP

Job description

Cenlar FSB, the nation's leading mortgage loan subservicer, seeks a Manager, Claims to oversee workflow in the Claims Department, minimize losses, and liaise with clients and senior management. The role includes developing reports, conducting research, attending client meetings, and ensuring compliance with investor and insurer guidelines to meet conveyance and claim filing targets.

You will lead staff, set performance goals, and ensure timely vendor payments while maintaining regulatory